Accounts Receivable Manager

Department & Location: Accounts Receivable/ New Bedford, MA
Education: High School diploma or equivalent (GED), Degree preferred
Proficient in Electronic Health Records software as well as related billing platforms
Salary: $49,920 - $70,720 (education & experience dependent)
Schedule: Mon-Fri

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Long & short term disability
• Discounted auto/home and renters insurance
• 403b - Retirement
• FSA & DSA
• PMLA
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Accounts Receivable Manager Requirements

• Ideal candidate should possess excellent verbal and written communication skills, can work independently as well as in a team environment, be an initiative-taker with advanced organizational, multi-tasking skills, as well as strong excel skills
• Candidate should contain the ability to make independent decisions concerning error resolution, task assignments and time management
• Candidate must be proficient in the healthcare industry billing guidelines, possess 5+ years of experience in a management position in the healthcare industry and be willing to work flexible hours, when required

Accounts Receivable Manager Duties & Responsibilities

• Train, manage and direct billing staff to daily functions of the complete billing process
• Assist program staff and leadership team with matters pertaining to billing and the Electronic Health Records (E.H.R.) software
• Troubleshoots, analyzes, and resolves billing issues in the E.H.R software
• Collaborates with E.H.R. company and in-house IT team to evaluate and troubleshoot system issues
• Assists in the development and distribution of reports for daily, weekly, and month end use
• Perform month end closing
• Develop and maintain an audit plan to evaluate claims and transactions to ensure compliance with billing guidelines
• Monitor cash collection, billing, and the accounts receivable aging to ensure accuracy and timely payment collections
• Assist management by providing system administration including personnel access to billing related platforms
• Work with payors to resolve all advanced/complex billing issues
• Develop and maintain knowledge in best practices, policies, and processes
• Develop tutorials to assist with billing trainings
• Work closely with billing staff, managers, and director to meet deadlines, monitor staff performance, review billing exceptions, and take appropriate actions
• Ability to maintain working relationships with outside agencies as needed
• Keep current in E.H.R software, support environments and components as well as the interfaces to other products
• Other duties as deemed necessary and assigned by the Director of Accounts Receivable

Accounts Receivable Qualifications

• High School Diploma or equivalent (GED)
• Degree Preferred
• Must exhibit a thorough understanding of the healthcare industry to provide knowledgeable and timely responses
• Candidate must be proficient in Electronic Health Records software as well as related billing platforms
• Experience in Behavior Health industry preferred