Administrative Assistant II Job at City of Norfolk, VA

City of Norfolk, VA Norfolk, VA 23510

Description

Provides administrative support and assistance to customers and personnel. Maintains personnel records and assists employees. Performs financial duties. Monitors, tracks, develops and audits budgets. Supervises personnel. Monitors facility improvements and maintenance. Performs related duties.

Essential Functions

  • Oversees the Parking Division’s human resource functions, maintains personnel records, prepares and processes recruitment paperwork for open positions, processes new employees, inputs and maintains employee leave records, assists with the development and implementation of policies and procedures, administers workers compensation regulations, contacts the appropriate parties, staying informed on recipient's status, assists in identifying light duty opportunities, participates in the development of training programs, relays information to employees, attends meetings and training sessions regarding benefits administration, provides benefit information to employees and coordinates open enrollment.
  • Maintains the payroll system by creating spreadsheets and payroll schedules, entering and tracking hours worked, and tracking sick, vacation and holiday hours and advising staff on payroll questions when necessary. Manages payroll operations and resolves payroll issues.
  • Performs financial duties by reporting statistical information, reviewing and approving refunds, verifying, recording and distributing billing invoices, preparing cash receipts, delivering checks. Provides assistance to customers by resolving billing issues, relaying information to customers and making arrangements for payments, preparing monthly revenue reports, inputting and retrieving data from accounts, developing spreadsheets to display financial information, researching data for financial reports, establishing or terminating customer accounts, verifying accuracy of entries and making adjustments, receiving, verifying, recording and reconciling revenue and cash receipts, processing payments, reconciling accounts.
  • Manages administrative operations, conducts research and develops related correspondence, processing and maintaining records, collecting data, composing correspondence and memos, preparing and composing reports, developing special projects, preparing promotional literature and newsletters, attending meetings and taking minutes, acting as a liaison with customers, monitoring appointments and scheduling meetings, relaying information to City employees and the public, monitoring inventory, coordinating the sending of data for publication, performing/scheduling the duties of absent staff as needed and coordinating schedules.
  • Assists with vendor contracts by providing information for renewals; oversees, updates, and maintains spending spreadsheets; periodically audit expenditures.
  • Performs related duties by serving on committees, completing special projects, participating in marketing and promotional planning, assisting in the development of special programs, working closely with other City and State agencies, addressing
  • problems, providing relevant information, etc.

Education/Experience

Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with six months/one year of advanced study or training past the high school equivalency. Junior college, vocational, business, technical or correspondence schools are likely sources. Appropriate certification may be awarded upon satisfactory completion of advanced study or training.

Required:
  • Two years experience in office administration.

Additional Information & Requirements

Work Location: Main Street Garage (Administrative Office), 230 East Main Street, Norfolk, VA 23510
Work Schedule:
  • Monday - Friday, 8:00AM - 5:00PM
  • Occasional overtime
Signing Bonus: This position is eligible for a one-time $5,000 signing bonus for new hires. The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period. To receive the signing bonus, you must be an active employee in good standing.




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