Administrative Assistant - Remote Job at Nonprofit Megaphone

Nonprofit Megaphone Remote

Are you looking to make a career change? Are you passionate about working with nonprofits? Maybe you have taken some time off and now you want to pivot your skills into a more tech-savvy field but aren’t sure how. Nonprofit Megaphone is a remote, home-based company with a paid hands-on training program to help nonprofits thrive!

Nonprofit Megaphone helps organizations acquire and manage the Google Ad Grant to help nonprofits tell their story to a global audience. Our team was recently recognized by Inc. Magazine on the Inc. 500 List as one of the fastest-growing companies in America.

At Nonprofit Megaphone, our team is 100% remote, so we are one of the few companies where working from home is the rule, not the exception. Because we are remote, we take team culture very seriously. We love chatting with each other over Slack, our internal instant messaging system, and we get together for an (optional) in-person retreat once a year. Nonprofit Megaphone also understands the need for portable and flexible careers and proudly supports military spouse employment through the Hiring Our Heroes #DiscoverTheTalent initiative.

Position Specifics: Full-Time, W2, hourly position, Conus, 9:00-5:00 M-F within EST, CST, MST, PST time zones.

Perks:

  • Robust On The Job Training: With Nonprofit Megaphone’s hands-on training you will learn new career skills, in-demand tech knowledge, and gain the confidence needed to transition and thrive in your new career. There is no need for direct experience!
  • Earn While You Learn: During your first 90 days you’ll be paid while you learn each new skill and technology, AND at the end of 90 days you will be evaluated for an increase in pay.
  • Remote First Culture: We thrive in our remote environment and want you to as well. We spend time getting to know one another and building relationships both virtually and in person.
  • Growth: Nonprofit Megaphone recognizes great assets when we see them. Our employees have the ability to continue their learning and growth through annual and ongoing development.
  • Workplace Cohesion: We are a no drama llama environment and strive to build and support an atmosphere that is centered around inclusivity, honesty, drive, and transparency.
  • Choose Which Nonprofits You Work With: As our Sales Team brings in new nonprofits (you are not required to bring in leads), you get to rank which organizations you would like to work with. Although we can’t make any promises, we are committed to ensuring you work with nonprofits you’re passionate about.

Compensation & Benefits:

  • 8 Federally Paid Holidays and 2 weeks of PTO after 90 days.
  • $400/month of credit through our ICHRA or $300/month through our WorkPerks plan which can be used to reimburse insurance or medical expenses after 90 days.
  • CHAMP Health Navigator Benefits after 90 days.
  • $13/hour, evaluated for an increase to $15/hour after 90 days.
  • $500 annual Tech & Development Stipend and 401k match after 1 year on board
  • Commission Incentives above hourly pay and more!
  • There are many ways to make commission at Nonprofit Megaphone, which include maintaining and renewing your clients, selling additional services, and bringing new leads!

More information on compensation structure for team members can be found at the following link: https://docs.google.com/document/d/1gnlIonJhQspXjbXrh2OaK6iw-qK-tcYJGkF4VMpiFxA/edit?usp=sharing

Job Summary:

Although the title on the Indeed listing states Administrative Assistant, we are searching for Nonprofit Grant Managers. This position will commence at the end of January 2023.

This role will involve managing and optimizing Google Ads accounts for clients, as well as speaking with clients on the phone on a monthly or bi-monthly basis.

Key Responsibilities & Duties:

  • Managing, reviewing, and optimizing Google Ads accounts to maintain the metrics required by the Google Grant, which you will learn about during paid training.
  • Writing ads for accounts that are creative, accurate, and typo-free.
  • Maintaining a working knowledge of Google Ads accounts for your clients and the ability to create multiple new ways to advertise similar content.
  • Providing explanation, insight, and recommendations to clients via email and phone calls about account-related questions.
  • Answering emails quickly and fulfilling time-sensitive requests by clients.
  • Keeping up to date on standards and best practices recommended by Google and Nonprofit Megaphone.
  • Attending weekly all-team conference calls.
  • Communicating with team members throughout the day and staying up to date with the daily activities of the company.
  • Always striving to think of new ideas and ways to improve your work and sharing them with your team.
  • Sharing new ideas or ways Nonprofit Megaphone can improve.

Qualifications:

  • Bachelor's degree (Required)
  • Comfortable with technology, including competence with computers, Google Docs, Google Sheets, website structure, and the willingness to go outside of your comfort zone to learn more.
  • Ability to learn quickly and work independently in a remote setting.
  • Good grasp of the English language; spelling of words, rules of composition, and proper grammar, including good verbal and written communication skills.
  • Excellent time management skills and the ability to stay organized, juggle multiple priorities, and complete tasks quickly and accurately.
  • Ability to meet quality standards and provide positive customer service to clients.
  • Ability to receive constructive criticism and feedback on your work and a constant willingness to improve.
  • Ability to analyze data and information and identify the underlying principles, reasons, and facts behind it.
  • Maintaining a good attitude, friendliness with clients, and positivity with team members.
  • Strong need for attention to detail and the ability to proofread your own work quickly and accurately.
  • Always follow our core values: Honorable, Results, Team-Player, Go-Getter, and No Drama (Llama).

Tech Requirements:

  • Quiet, distraction-free environment for phone calls/meetings, can expect to be on calls/meetings 50% of the time.
  • Typing speed of 60+ words per minute.
  • Good phone reception, a computer, and a headset or headphones for phone calls with strong internet connectivity.

Note to Applicants:

This job description isn't all-inclusive and may change as the company evolves and needs change.

We also require all applicants to complete and pass 4 assessments (Critical Thinking, Typing Test, Computer/Tech, and Grammar Assessment) before they are interviewed by our Team Engagement & Recruitment Director. We highly value the insight from these tests in the hiring process and use them to make it more objective. We also do these assessments because, if you don’t do well, you probably won’t enjoy the job!

If you have read this far, congratulations! You are already ahead of the game. To demonstrate your diligence, please explain in a cover letter what our company does as best you understand it, in your own words. Applications that do not include this description in their cover letter will not be considered, we use this as a screening mechanism. So, if you do this part, you will be head and shoulders above the rest!

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health savings account
  • Paid time off
  • Parental leave
  • Professional development assistance

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay

COVID-19 considerations:
Vaccinated and unvaccinated individuals are both welcome.

Application Question(s):

  • Are you willing to undergo a background check, in accordance with local law/regulations?
  • How did you hear about this job? (Indeed, VirtForce, FlexJobs, other?)
  • Will you be completing and uploading the cover letter as instructed in the job description? (Please upload in the "Supporting Documents" area in the application process)

Education:

  • Bachelor's (Required)

Work Location: Remote




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