Assistant Front Desk Manager Job at Comfort Inn & Suites

Comfort Inn & Suites Ames, IA 50010

$14 - $16 an hour

We are growing our management team! Our Comfort Inn & Suites is hiring for an Assistant Front Desk Manager and we could not be more excited!

We are a family-owned company known for incredible customer service and our excellent work environment. Teamwork is a major component and when you join our team, it is our people that make the difference! Our team is our most valuable asset and our most significant source of pride.

On top of the great working environment and daily fun, we offer,

  • Competitive pay
  • Employee, Family and Friends Discounts on travel and hotel stays worldwide
  • Discounts on In House Market Place
  • Flexible Schedule
  • Exceptional Opportunities for growth and career development
  • Job Fulfillment!
  • Health Discount Plan (Mental, Physical, Dermatology, Nutrition)

This new position requires someone who is passionate and energetic! Who is a customer service and employee focused leader to assist the Front Desk Manager in leading and growing our spectacular team of Front Desk Associates.

  • Lead, develop and motivate our team of Front Desk Associates.
  • Assist with making Front Desk Schedule
  • Assist management team in interviewing & acquiring new talent
  • Ensures that all guests are served promptly and courteously during all shifts.
  • Apply problem solving skills to resolve guests issues to their satisfaction
  • Able to handle continuous requests in a fast paced environment by coordinating with other departments to ensure guest requests are met.
  • AFDM will cover front desk shifts and lend back up assistance to the front desk team as needed on higher occupancy dates.
  • Establish and educate staff on cleanliness, tidiness and hygiene standards
  • Motivate team members and resolve any issues that occur on the job
  • Support the goals of Hart Family Hotels and our hotel through teamwork and collaboration.

Keys to Success:

  • Have a strong passion to serve others
  • Help nurture and grow our excellent work environment
  • Minimum of 1 year work experience as a Front Desk Associate or similar role
  • Flexibility to meet changing work needs and demands such as various shifts; Weekends required.

We look forward to the opportunity to meet you!

Job Type: Full-time

Salary: $14.00 - $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Rotating weekends
  • Weekend availability

Experience:

  • Management: 1 year (Preferred)
  • Front desk: 1 year (Preferred)

Shift availability:

  • Day Shift (Preferred)
  • Night Shift (Preferred)
  • Overnight Shift (Preferred)

Work Location: In person




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