Assistant Service Manager Job at Stokes Toyota Hilton Head
JOB SUMMARY:
Stokes Automotive is hiring and we want to talk to you!
Assistant Service Manager is responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed. We have expanded to double the size of our shop. We currently have over 21 technicians and out of the 21 we have 4 Masters and 4 MDT Toyota techs. If you want to work with real pro's then look no further. We currently have three ASM's who have won the ASM Pro trip for 2021.
Are you ready to jump-start your career and grow with our organization? If the answer is yes, apply below!
Assistant Service Manager is responsible for selling, identifying and documenting service, maintenance, and repair service for customers. Responsible for scheduling service to be performed.
BENEFITS:
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Performance-Based Bonus
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Medical, Prescription and Dental Insurance
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Long & Short Term Disability Insurance
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Life Insurance
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401(k) Retirement Plan
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Paid Holidays and Vacations
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Tuition Reimbursement for ASE Certification
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Paid Training
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Family Environment
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Commission pay plan
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5 day work weeks
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New service expansion, with new advisor offices
RESPONSIBILITIES:
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Works with customers and technicians to identify required maintenance.
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Performs road test of customer vehicles.
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Advises customers of necessary/suggested services.
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Offers additional services and repairs to customers.
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Computes cost of replacement parts and labor to restore vehicle to condition specified by customer.
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Estimates cost of mechanical, electrical, or other repairs.
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Enters itemized estimate on service order and explains estimate to customer.
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Schedules appointments with customer.
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Maintains CSI at or above designated standards.
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Meets dealership’s standards for repair/order production.
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Follows Safeguards rules and regulations.
REQUIREMENTS:
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Must have at least 2 years of dealership experience
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Toyota experience preferred
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Successful track record
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Strong record of positive CSI results
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Team oriented
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Submit to and successfully complete MVR, background check, and pre-employment drug test
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Valid driver's license with good driving record
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Toyota/Lexus experience a plus
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Reynolds and Reynolds (ignite, SPG) experience a plus
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