Lazydays RV is an iconic name in the RV industry. Headquartered in Seffner, Florida, the home of the largest RV dealership in the world, Lazydays is committed to creating an environment of diversity where all employees are inspired to share their passion, talents and ideas.

Lazydays was taken public in 2018 and is executing on a rapid growth strategy that includes acquisitions as well as greenfield start-ups. This is an excellent opportunity for a motivated individual to develop their skills in a fast-paced, growing business.

Our employees embody the core values of customer first, teamwork, professionalism, accountability, fun and family. We offer unlimited career opportunities for individuals who want to collaborate, innovate, develop and deliver the most compelling RV experience imaginable for our customers.

Atlassian Administrator

You will work hand in hand with IT product owners, vendors, business partners, and BA/PMOs as an Atlassian Administrator. You’ll work closely with teams to mature their processes and recommend tools and best practices to help align the organization.

This role is a Remote or Hybrid position.

• Interact directly with project leads / product owners to identify areas of opportunity in current workflows / project setup
• Design solutions which are scalable and simple to avoid maintenance
• Keeping Confluence documentation up to date regarding setup / administration of Atlassian products
• Understanding of Jira, Confluence, Access, Bitbucket, JSM, and plugins; how they integrate and best practices
• Help design the intake process for JSM and integrating with current projects
• Building of dashboards / reports as needed to help drive business decisions
• Assist with training or other duties as needed related to Atlassian products

Essential Functions

• Manage user accounts, groups, and permissions schemes to projects
• Integrate various services internal and external to the enterprise
• Create and provide support for JIRA projects, queries, and reports
• Manage and update software and licenses
• Research and implement Atlassian best practices
• Contribute in discussions regarding security, privacy, and governance within our Atlassian suite
• Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization
• Provide day-to-day operational support activities as well as strategic planning initiatives involving a multitude of Atlassian products
• Ability to write custom JQL

Qualifications And Experience

• Atlassian Cloud Administrator Certified and experienced power user within Atlassian products and integrations with other applications
• In depth knowledge of Atlassian cloud suite and experience with integrations and plugins
• Ability to translate business needs into usable projects / processes
• Understanding of Agile methodologies and the Lazydays SDLC
• Outstanding written, verbal communication and collaboration skills with good interpersonal and presentation skills
• Excellent organizational and time management skills, along with solid attention to detail
• Ability to work independently while operating within an Agile/Scrum framework
• Experience as a Jira Administrator with experience managing complex projects, workflows, custom configurations, screen schemes, permission schemes, notification schemes and automations
• Must understand configuration and administration of Jira Service Management - know modules, how they work, how they’re used , principals inside them like queues and sla's, etc.

Additional Desired Skills

• Atlassian Certified Administrator preferred
• Ability to forward think based on overall company strategy and goals
• Ownership of processes and desire to improve them

KEY OUTCOMES & ACCOUNTABILITIES

• HIGH-QUALITY - Write clean, reusable code that’s easier to read and test.

• CONTRIBUTION - Understand how code helps drive the overall business.

• OPERATIONS – Designs, develops, and implements solutions and develops software and integration teams.

• LEADER – Stepping up to take lead roles in projects related to software development and engineering.

• INITIATIVE – Be quick to learn, spot opportunities, and identify potential opportunities.

• DISCIPLINED – Do not sacrifice quality for speed, embrace processes, and know the value of focused time for development work.

• TOOLBOX - Knows that learning is probably the most important tool in the toolbox.

• SELF-MOTIVATION - Maintain the right attitude, willingness to learn new skills, and demonstrate willingness to take ownership of problems.

• TEAM-WORK – Demonstrate capabilities of communication and productive collaboration, and work well with a group.

• PROBLEM-SOLVING – Be stubborn and a persistent problem-solver.

• PREPARE FOR THE FUTURE – Demonstrate willingness and interest in staying up to date with technology, including cloud, integration methods, database/SQL, and business platform environments, ERP, CRM, Dealer Management Systems

• CLARITY – Be clear on what is to be achieved and provide constructive feedback.

PHYSICAL REQUIREMENTS:

• Availability to work more than 40 hours a week with little to no notice whenever needed

• Ability to perform essential functions with or without accommodation

#LI-DS1

Experience

• 2 year(s): JQL

Education

• Bachelors or better in Information Technology or related field

Skills

• IT Services & Support
• Analytical Thinking
• Technology Experience
• UX Design

Behaviors

• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization