BDC Advisor Job at Paul Miller Volkswagen Bernardsville
Whether you're in the automotive industry or joining us from another field, Paul Miller Auto Group is ready for you to become a part of an award winning team. Paul Miller doesn’t just lend his name to a dealership, it becomes one of the family. We are in the culture of respecting our human capital and have a reputation for loyalty and treating our employees with respect. If you're interested in joining a team where there's no limit on opportunity & growth, submit your application and join the family today!
HOURLY PAY PLUS MONTHLY COMMISSIONS
NEW HIRE BONUS - GUARANTEED $500.00 MONTHLY RETENTION BONUS UNTIL DECEMBER 31, 2021
What We Offer
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Medical, Dental & Vision Insurance
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Life Insurance
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Health & Wellness Program
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401K
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FSA – Health and Dependent
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Paid Time Off
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Short Term/Long Term Disability
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Annual Holiday Party
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Employee Karaoke Birthday Parties
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Employee Annual Golf Outing
Responsibilities
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Handle incoming and outgoing phone calls and emails.
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Handle our customer contacts through Vin Solutions, service, follow-up and lead generations.
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Prospect follow-up calls, set appointments for service and sales, and gauge customer satisfaction.
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Answer customer internet inquires by both email and phone.
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Schedule sales/service appointments and reschedule no-show customers.
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Contact customers based on current marketing incentives.
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Follow up in manner that results in the customer visiting the dealership.
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Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers.
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Interacting with customers as well as with all dealership departments.
Qualifications
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HS Diploma / GED equivalent
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Ability to manage a high volume of inbound and outbound sales and service call volume, internet leads and call lists
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Strong organizational skills, with the ability to effectively multi-task.
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Must be reliable, dependable.
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Outgoing personality, ability to influence customers to schedule appointments.
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Extremely customer service oriented.
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Excellent written and oral skills.
- Basic knowledge of computers.
I have carefully read and understand the contents of this job description. I understand the responsibilities, requirements and duties expected of me. I also understand that this job description does not constitute a contract of employment nor alter my status as an at-will employee. I have the right to terminate my employment at any time and for any reason, and the dealership has a similar right.
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