The Behavioral Health Case Manager ECM: provides case management and coordination of services to ECM eligible target populations. The case manager is a part of a collaborative team working to provide stability and resources to individuals living with a variety of complex physical health circumstances. The case manager facilitates communication between the patient, mobile med team, behavioral team and other CommuniCare departments and outside agencies. CommuniCare Health Centers is a Federally Qualified Health Center providing comprehensive patient-centered primary care services including medical, dental, substance abuse treatment, behavioral health, and outreach services to the low income, multi-ethnic, uninsured and underinsured in the communities we serve.

SCHEDULE: Full time (40hr/week, some evening hours required) in Woodland, California. Some travel in Yolo County will be required.

We love to come to work, want to join us?

CommuniCare Health Centers (CCHC) is part of a network of Federally Qualified Health Centers that is raising the bar for comprehensive and quality healthcare. The Mobile Medicine Behavioral Health Case Manager is part of an interdisciplinary team delivering vital services to people in the community who may not be able to get to a healthcare facility. Our company culture is anchored in our belief that everyone has the right to compassionate, respectful, and responsive services, regardless of ability to pay. CCHCs mission is to offer access to patient-centered healthcare we believe it is everyones right; we offer a healthcare home where social justice, resilience, and compassion guide our efforts.

CommuniCare Health Centers provides an inclusive workplace that promotes and values diversity and life experience.

CommuniCare encourages people of all backgrounds to apply including, but not limited to, Black, indigenous, people of color, immigrants, refugees, women, LGBTQI, people with disabilities, veterans, individuals of all ages and religions, as well as those who have experienced the criminal justice system.

PAY RATE:

• The pay range for this position is $22.75/hr.-$32.05/hr. Starting pay within this range will vary depending on the job-related knowledge, skills, and experience.
• May be eligible for annual 2% + 0-2% merit-based pay adjustment (0-4%).

BENEFITS

• Medical Insurance: Kaiser, Sutter Health Plus, Wester Health Advantage
• Dental/Vision
• Flexible Spending Plan (before-tax savings plans)
• Employee Assistance
• Retirement 403b (including match)
• Robust PTO, Floating Holiday, Emergency Sick Time, & Paid Holidays

Additional Benefits

• Resilience/ professional development support opportunities, including but not limited to: Licensed clinical consultation group, clinical supervision for those gaining hours toward licensure, group team meetings, Persons of Color Coalition and specialized clinical consultation group for those providing services in Spanish.

RESPONSIBILITIES:

The following reflects managements definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time with reasonable accommodation or other reasons.

• Provide care coordination to clients with multiple medical needs and/or those determined to be at high risk for complications.
• Effectively communicate with both patients and providers in person, via telephone or email.
• Accompany patients to appointments with providers and in the community as needed to support identified needs.
• Obtain and process Enhanced Care Management referrals from agency programs.
• Communicate immediate health issues to the patients medical provider or care team.
• Comply with all Enhanced Care Management operating procedures and reporting requirements.
• Work with all members of the care team and other departmental staff to expedite proactive solutions to issues, serving as primary patient contact for issues concerning care access and service.
• Provides a consistent source of encouragement, hope, and non-judgmental support to patients with a variety of challenging circumstances.
• Participates in staff meetings. Assists with coordination of care offering input on patient progress.
• Maintain clerical duties: medical record charting & patient tracking forms.
• Responsible for remaining within established ethical standards, including those of confidentiality.
• Other duties as assigned.

MIMUM POSITION REQUIREMENTS:

Education: Bachelors in social work or other related field recommended, but not required. Experience providing direct services to patients as a case manager or other member of the health care team.

Knowledge/Experience: Experience working in a social service, health related organization or medical office/clinic. Excellent interpersonal, oral and written communication, and presentation skills. Strong organizational skills and the ability to multitask. Demonstrated ability to assume responsibility and to work independently as well as in a team. Ability to work in a busy environment. Knowledge of medical terminology strongly preferred. A service orientation characterized by cultural sensitivity and polite communication with patients and staff members.

Special Skills/Equipment: Must provide proof of current drivers license & auto insurance.

Physical Requirements and Work Environment: *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to operate office equipment, including computer equipment and phones. Hearing required. Ability to see colors and to bend and move arms in sufficient range of motion to complete patient interactions and train staff. Regular travel to all agency sites required