Tacoma Screw Products is a distribution company that sells industrial supplies, fasteners and tools to contractors, small and large businesses and individual retail customers since 1946.
We have a unique blend of Wholesale and Retail Customers. Because of this, are not open during the typical 'Retail Hours'. We are closed on nights, Sunday, and Holidays.

We are seeking customer service sales people who are driven to be the best in their field. They love to interact with individuals who want to get the best quality products at the best prices from the most knowledgeable staff. We hire people who take pride in their appearance, their store and their product knowledge. Customer service is number one and so are our people!

This position will be located at our Billings Store; 4540 S Frontage Road, Billings MT 59101

A day in the life:

Our Counter Sales People assist customers with the selection, application, and purchase of a wide variety of fasteners, industrial hardware, tools, and maintenance and shop supplies. Typical industries include transportation-heavy equipment, maintenance and repair departments, sand/gravel pits, and machine shops.

Counter Sales Associate Responsibilities:
Respond to walk-in and telephone customer inquiries including:
Product knowledge, special product requests, product pricing
Writing orders using a computer
Identifying customers product
Clarifying requirements and specs
Locating and retrieving product
Finalizing transaction, and assisting in the shipment of product if needed
Develops and maintains favorable relationships with new and existing customers
Interacts with existing customers to increase sales of the Company's products and services
Required Experience:

Required Skills/Experience

• High School Diploma or GED
• At least 1 year of Retail Experience; preferred in an industrial setting
• Solid math, verbal, and written communication skills
• Computer literacy
• Ability to work independently and within a team
• Must be well organized and self-motivated

Physical Requirements:

• Must be able to move quickly to pull orders and wait on customers
• Must be able to stand & walk for long periods of time
• Ability to lift up to 50 pounds and perform the physical demands of this job.
• Must be able to unload freight and stock shelves
• Ability to use hands to keyboard for customer orders and to look up inventory
• Must be able to answer the telephone and take customer orders

Full Time Position; 40 Hours per week

We are proud to offer best in class benefits to support our employees and any eligible dependents.

Medical/dental/vision coverage; premiums are 100% paid by the employer

401K Plan

Vacation, sick leave, and holiday pay

EAP Resources

• Benefits are granted after 90 days of Full Time Employment

Additional Details:

The job posting highlights the most critical responsibilities and requirements of the job; this is not all inclusive. There may be additional tasks, responsibilities, and qualifications for this job.

Tacoma Screw is an EEO/Vet/Disabled Employer