Are you searching for an opportunity to take your career to the next level? Ignite Digital Services is a fast-growing small business delivering innovative business solutions to the national security sector. We bring data science and analytics together to optimize program integration and empower operational decisions for national security clients.

We’ve redefined what it means to be a leader in our industry by creating and maintaining effective and rewarding working relationships with our clients and internal team members. Our company culture focuses on a team-based approach, which offers continuous opportunities for personal growth and innovation, while providing unmatched value to our clients.

Ignite Digital Services (IDS), has a fantastic opportunity for a Business Process Analyst in our Charleston, SC office. The ideal candidate will bring a combination of business acumen and technical skills to solve problems for our clients. If you love working in a dynamic and challenging environment that allows you to continuously develop your problem solving, analytical, and critical thinking skills, Ignite is the place for you!.

Perks of Working at Ignite Digital Services:

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

Responsibilities:

• Perform process analysis, data modeling, improvement identification, and requirements analysis against the existing execution plan and IT/Application Strategies, process framework, value streams, and externally interfacing policy and processes
• Work with stakeholder groups to develop new and improved capabilities based on use cases and business needs through facilitated working sessions to leverage user-centered design best practices
• Develop data templates for use in the development and automation of business processes
• Develop wireframes to visually capture information in data templates and to aid in requirement validation and understanding between customers and development teams
• Develop data models for use in the development and automation of business processes that illustrate the data hierarchies, data flows, and entity relationships based on analysis of value streams and process areas
• Support the development of metrics and measures that illustrate the return on investment of process improvement and automation efforts
• Support Governance through change and configuration management
• Document new and updated processes, procedures, use cases, requirements, and user stories
• Develop plans to transition old processes, practices, and systems to newly refined implementation
• Support the development of training material and conduct familiarization training of new processes to ensure process improvement effectiveness
• This may include documents, short videos, online content, or face-to-face transfer sessions as needed
• Facilitate user acceptance testing of changes and provide technical expertise during startup phase of the process to support successful implementation
• Integrate and align process analysis, modeling, automation, and improvement identification activities, and further derive discrete atomic and composite data element level definitions to produce a standardized and interoperable data dictionary
• Assist in the development and manage roadmaps utilizing approved tools and leveraging industry best practices and fully capture the program’s statement of work and scope, and illustrate the work in-progress and planned for initiatives and projects with anticipated milestones
• Assist in the development and management of program Work Breakdown Structures (WBS) and contract WBS
• Perform Critical Path Analysis (CPA) and actively update the IMS as established in the projects Baseline Control documentation, utilize the IMS to support EVM efforts, perform “What-if” analysis, and report on the best corrective action needed to keep projects on schedule.

Minimum Requirements

• Bachelor’s degree in Business, Organizational Development, Engineering, Physical Science or Technology related specialty.
• At least six (6) years of experience in assigned job duties as a Project Manager.
• Certified Project Management Professional (PMP). Additional years of experience may be substituted for the PMP requirement
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others.
• Strong sense of personal accountability regarding decision-making and supervising department teams.
• Experience working in a high-level collaborative environment (preferably with Network Engineers) and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles

Preferred Requirements

• Experience managing Government projects
• Experience working with the Department of the Navy
• Experience with Agile methodologies
• CSM certification

Salary $70,000+ to align with education and experience.

Ignite Digital Services is a Small Business committed to providing exceptional service to government agencies at competitive prices. The capabilities and experience of our staff and our extensive industry relationships distinguish Ignite Digital Services among government contractors.

Ignite Digital Services is an EEO/AA/Disability/VETS Employer. Hiring, promotion, transfer, compensation, benefits, discipline, termination, and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status, or any other protected status.

For individuals who would like to request an accommodation, please visit https://bit.ly/2XqZoLM(CA) or https://bit.ly/3Eo922f(SC) or contact Human Resources. Ignite Digital Services will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal employment opportunity, employment eligibility requirements or related matters. Nor will Ignite Digital Services require, in a posting or otherwise, U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract.

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Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Work Location: Hybrid remote in Charleston, SC 29403

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