The Cleared IT Support Engineer / Management Analyst will support the NAVAIR Tech Rep contract, located in Tucson AZ. This position will provide IT and office support to the program office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages the usage and performance of voice, video and/or data communication networks.
• Maintains network security and ensures compliance with security policies and procedures.
• Interprets, integrates and disseminates large volumes of technical data.
• Generates processes and monitors program requirements for activities and documents.
• Evaluates hardware and software, including peripheral, output, and related equipment.
• Coordinates and schedules meetings for customers and management.
• Participates in the development and implementation of network-related procedures and standards.
• Participates in and may lead aspects of major network installations and upgrades.
• Interfaces with vendors to ensure appropriate resolution during network outages or periods of reduced performance.
• Provides advice and training to end-users.
• Troubleshoots and resolves complex problems.
• May provide work leadership to less-experienced network personnel.
• Maintains current knowledge of relevant hardware and software applications as assigned.
• Participates in special projects as required.
• Provides program analytical support for the day-to-day operations.
• Acquires, maintains, retrieves and analyzes technical and financial program data using various database programs.
• Prepares regular status reports of task accomplishments, financial data, and staffing reports.
• Coordinates the preparation of presentation materials and documents.
  

QUALIFICATIONS, KNOWLEDGE AND SKILL REQUIRED:

• A high degree of proficiency in MS Office suite including Excel, Word and PowerPoint, or other pertinent software applications.
• Demonstrated administrative and organizational skills.
• Knowledge of desktop operating systems and applications.
• Knowledge of processing personal security applications desired.

EDUCATION AND EXPERIENCE

• Minimum Level of Education - Bachelor's Degree or related 8-10 years of related experience
• Minimum Years of Experience - 7 years
• DOD Secret or Interim clearance required

ADA SPECIFICATIONS:

• May be required to use computer screen for extended periods of time.
• Occasional lifting of 15 to 20 lbs.
• Must be able to work onsite, indoors
• Must be able to reasonably handle changing and stressful environment.
• Must be able to interact with clients on a daily basis.