• Administratively and clinically manage 5-7 concurrently running clinical research trials, including data collection, data query response, and issue resolution within a timely manner.
• Identify adverse events and report per protocol guidelines.
• Assist in the planning and design of source documents for study protocols.
• Conduct pre-study, initiation, monitoring, and close-out visits with sponsor representatives.
• Provide patient care, not limited to but including greeting patients in a friendly and prompt manner, responding within appropriate time frame to patient questions and communications, escorting patients to exam rooms, verifying patient information, making necessary documentation within patient charts, discussing study protocols with patients, and ensuring correct informed consent is documented.

• Work closely with physicians and doctors to update on changes in patient’s health.
• Administer topical ophthalmic or oral medications.
• Maintain knowledge of operation and maintenance of clinical equipment, drugs, and supplies.
• Discuss study protocols with patients and verify the informed consent documentation
• Dispense study medication in a professional and accountable manner following protocol

• Collect, process, and ship blood/urine specimens at scheduled patient visits
• Schedule all patient research visits and procedures consistent with protocol

• Complete and maintain case report forms per FDA guidelines, and review them against

• Administer questionnaires/diaries per protocol.
• Maintain HIPAA compliance for all patient information.
• Adhere to all OSHA and Infectious Waste procedures.
• Obtain reading center certification and perform ophthalmic imaging and special testing when applicable

• Other duties as assigned.

• High School Diploma or GED.

• 1 year of clinical research experience required.
• Experience in ophthalmology or medical practices preferred.
• Bilingual English/Spanish preferred.

• Excellent interpersonal skills to work effectively with patients, patient’s family members, physicians, clinicians, administrators, and other stakeholders.

• Ability to read, write, and communicate effectively in English (oral and written).
• Recognize and respond appropriately to urgent/emergency situations per protocol.
• Perform triage per specific office protocol procedures.
• Ability to work in a dynamic, fast-paced environment.
• Strong organizational, analytical, and time management skills.

• Ability to use Microsoft office programs
• Ability to use EMR and PM systems

Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off