All Candidates applying need to be vaccinated for COVID and show proof of receiving the COVID vaccine before being interview and hired.

We are an integrated medical, mental health, and dental clinic, located in Swissvale. We serve the neighborhoods of Swissvale, Wilkinsburg, Braddock, the greater Pittsburgh area, and all people who come to us. At Metro, our providers collaborate with each other to treat every aspect of a patient’s health, all under one roof. We offer all of our services to everyone, regardless of identity, income, insurance status, or the ability to pay.

Metro Community Health Center extends great benefits to our eligible employees.

MCHC current benefits are:

MCHC pays 100% of the employee premium for UPMC Platinum Small Business Medical, United Concordia dental, STD, LTD and Life insurance

VBA vision coverage is offered as voluntary coverage that paid for by the employee

Medical and Dependent Care FSA and HRA

2 weeks of paid parental leave

20 days (4 weeks) of PTO for your 1st two years

9 paid holidays

401k with a 4% match

• Support the goals and objectives of MCHC’s strategic plan by complying with all required documentation, reporting, and implementation protocols
• Communicate with MCHC’s care coordinators, other care team members, and providers as necessary
• Refer to MCHC Mental Health Program Coordinator for ongoing care management and coordination outside of the Community Resource Coordinator scope of practice
• Maintain patient confidentiality and follows security protocols at all times
• Help individuals to understand benefits of choosing healthy lifestyle habits, provides behavioral change support, and assists with goal setting and action planning
• Serve as an advocate who actively engages individuals to reduce targeted gaps in care
• Serve as a resource, linking eligible patients to resources and services available in the community including but not limited to transportation and social support groups
• Support care coordinators/primary care team in monitoring and evaluating patients’ needs, including prevention, and behavioral health treatment; care transitions; and social and community service needs
• Attend staff and other supervisory meetings
• Document all program related activities in the designated system/database
• Use problem-solving skills to serve the health center’s patient population
• Use computers for accessing electronic health records for data retrieval, data entry, charting updates, etc.
• Effectively communicate using excellent verbal, non-verbal, and written communication skills
• Regular attendance in accordance with schedule
• HIPAA Compliance
• Ensure all tasks provided and associated with patient care, patient administrative processes, and related duties comply with all regulatory and accreditation standards, as well as policies and procedures
• Ensure that regulatory (HRSA, VFC, OSHA, CLIA) Standards are maintained according to policies and procedure
• Perform miscellaneous job-related duties as assigned

To perform this job successfully, individual must have experience working at the community level and have strong knowledge of the social determinants of health. Individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for the Community Resource Coordinator.

Education and/or Experience

High School Diploma or its equivalent

Minimum of 5 years’ experience in a case management /social services profession

Language Skills

Written and oral fluency in English required

Teamwork

Ability to create and maintain effective, collaborative, working relationships with peers, colleagues, management, and community partners in meeting the goals and objectives of the organization and the project.

Reasoning Ability

Independent judgment concerning day to day work tasks (i.e. prioritization of tasks, managing work schedule, consistent and timely follow through and follow- up).

Must possess sound decision making and problem-solving abilities.

Computer Skills

Microsoft Office software basic skills

REQUIRED CREDENTIALS:

• At least eighteen (18) years of age
• Criminal clearances (Act 33 and 34 clearances, specific State and child clearances)
• Valid driver's license
• Must be able and willing to work flexible hours, when needed
• Must have reliable and consistent transportation