Coordinator I (Program Coordinator, International Health Systems Program) Job at Harvard University
Job Summary
The International Health Systems Program (IHSP) in the Department of Global Health and Population at the Harvard T.H. Chan School of Public Health is a multidisciplinary team of faculty, scholars, and experts working to improve health care systems in developing countries to improve health and living standards for the poor and disadvantaged. IHSP research brings together economics, clinical and public health science, politics, ethics and management to increase knowledge of how health systems work. IHSP shares this knowledge through teaching, training, technical dissemination and publications; and applies this knowledge by providing technical assistance improving the health status of those most in need.
IHSP develops regularly scheduled intensive two-week courses, as well as custom-designed programs to fit the unique needs of a country or organization. IHSP programs are designed for senior officials and policymakers who strive to improve the health of citizens in developing and transitional countries. Throughout the calendar year, IHSP offers approximately nine separate courses held both online and in person.
We are seeking a part-time Program Coordinator to join our team for the International Health Systems Program. This position reports to the senior program coordinator and works closely with the program's course director. This position will provide year-round support for IHSP programming with a key focus on supporting summer school programming. They will provide a range of administrative support to the program, the executive education faculty teaching teams, and participants.
IHSP develops regularly scheduled intensive two-week courses, as well as custom-designed programs to fit the unique needs of a country or organization. IHSP programs are designed for senior officials and policymakers who strive to improve the health of citizens in developing and transitional countries. Throughout the calendar year, IHSP offers approximately nine separate courses held both online and in person.
We are seeking a part-time Program Coordinator to join our team for the International Health Systems Program. This position reports to the senior program coordinator and works closely with the program's course director. This position will provide year-round support for IHSP programming with a key focus on supporting summer school programming. They will provide a range of administrative support to the program, the executive education faculty teaching teams, and participants.
Position Description
The Program Coordinator will assist with a variety of administrative duties necessary to plan, deliver and evaluate training and education programs for an international audience. This includes, but is not limited to, the following:
PLEASE NOTE: This is a part-time, benefits-eligible position with a 17.5 hour work week. During educational programs and courses, this position will be expected to work above the 17.5 hours per week and will be paid accordingly. This is a hybrid position and this position will be based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (Connecticut, Massachusetts, Maryland, Maine, New Hampshire, New York, Rhode Island, Vermont, California (exempt staff only), Georgia, Illinois, New Jersey, Virginia, and Washington).
PLEASE NOTE: This position has a term date of October 31, 2023 with possibility of extension.
- Provide personalized front-line customer service to faculty, workshop participants, and staff; Work with speakers to organize presentations, readings and day-of logistics for both online and in-person courses.
- Work with IT and media services, and coordinate necessary technical support for IHSP courses to help ensure success.
- Work in collaboration with the IHSP team to reserve space, catering, media services, and transportation in accordance with University rules and guidelines.
- Coordinate course evaluation including data collection and analysis; Incorporate new technologies for improved processes.
- Execute work with good judgment with team collaboration and coordination.
- Perform special projects as needed, and other duties as assigned.
PLEASE NOTE: This is a part-time, benefits-eligible position with a 17.5 hour work week. During educational programs and courses, this position will be expected to work above the 17.5 hours per week and will be paid accordingly. This is a hybrid position and this position will be based in Boston, MA. Additional detail pertaining to this position will be discussed during the interview process. All remote work must be performed in a state in which Harvard is registered to do business (Connecticut, Massachusetts, Maryland, Maine, New Hampshire, New York, Rhode Island, Vermont, California (exempt staff only), Georgia, Illinois, New Jersey, Virginia, and Washington).
PLEASE NOTE: This position has a term date of October 31, 2023 with possibility of extension.
Basic Qualifications
- 4+ years of relevant experience is required; a combination of education and experience may be considered
Additional Qualifications and Skills
The following job-specific skills and competencies are preferred:
- Bachelor's degree strongly preferred
- Experience with MS Office (Word, Excel, Access and PowerPoint)
- Experience with web applications and social media
- Strong interpersonal, communication, and customer service skills
- Experience communicating effectively with international audiences
- Experience demonstrating good judgement, staying organized, and prioritizing a high-volume work load with multiple and conflicting interests
- Demonstrated success at working in a fast-paced, team-oriented environment
- Experience working independently with minimal supervision, and handling information with discretion
- Strong attention to detail
- Willingness to learn and adapt to new technologies
- Awareness of and aptitude to appropriately and effectively understand, respect, and adapt to cultural and identity-based difference within group environments
- Knowledge of and commitment to concepts and issues tied to social justice, diversity, equity, and inclusion
- Skills related to creating and supporting an environment that allows for inclusion, effective intercultural engagement, and personal humility and authenticity
Additional Information
Join the Harvard T.H. Chan School of Public Health to support our mission of health research and education, and to be a part of the oldest institution of higher learning in the country!
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Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
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- The Harvard T.H. Chan School of Public Health does not provide visa sponsorship, now or in the future, for staff positions.
- Harvard University requires pre-employment reference checks and background screenings.
- This position has a 90 day orientation and review period. The O&R period will be waived for any internal Harvard employee transfers.
Harvard University continues to place the highest priority on the health, safety and wellbeing of its faculty, staff, and students, as well as the wider community. Please note that all new employees will be required to provide confirmation of primary series COVID-19 vaccination upon hire, as detailed on our COVID-19 Vaccine Requirement Webpage. Harvard University Health Services employees and other health care individuals are also required to be up to date on vaccination as described by the CDC. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. Additional information regarding this requirement, exemptions, verification of vaccination status, and other related policies and resources may be found on the University’s COVID-19 Information Website.
Benefits
We invite you to visit Harvard’s Total Rewards website to learn more about our outstanding benefits package, which may include:
- Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
- Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
- Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
- Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
- Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
- Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
- Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
- Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
Job Function
General Administration
Department Office Location
USA - MA - Boston
Job Code
403134 Coordinator I
Work Format
Hybrid (partially on-site, partially remote)
Department
Health Systems Group
Sub-Unit
-
Time Status
Part-time
Salary Grade
054
Union
55 - Hvd Union Cler & Tech Workers
Appointment End Date
31-Oct-2023
Pre-Employment Screening
Identity
Commitment to Equity, Diversity, Inclusion, and Belonging
At the Harvard T.H. Chan School of Public Health, we believe that diversity is integral to the Harvard experience and our mission of improving public health education, research and policy. Diversity of cultural backgrounds, identities, lived experiences, perspectives, and ways of understanding the world enriches our community and enables us to best meet the public health needs of the United States and the world. Ongoing learning and development related to diversity allows for both individual and institutional growth, and is necessary to foster and sustain a culture of inclusion. To achieve this, we are committed to ensuring equitable access to opportunities for learning, living, and working at the Harvard Chan School. We maintain an unwavering dedication to diversity, inclusion, and belonging as core to our institutional values and to actively counter, minimize, and address racism, sexism, xenophobia, homophobia, gender bias, and all forms of discrimination.
Learn more about the School’s mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
Learn more about the School’s mission, objectives, and core values and our diversity, inclusion, and belonging initiatives.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
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