COORDINATOR (SCHEDULER) Job at SYNERGY HomeCare of Teaneck
Scheduler
SYNERGY HomeCare of Manhattan is searching to fill the position of Scheduler to help manage our fast growing business. This role will have a significant impact on our daily operations as well as our commitment to provide stellar care to our clients, families and referral partners. This important role requires a high degree of detail, ability to multi-task and should possess excellent communication and interpersonal skills.
RESPONSIBILITIES
- Use web-based scheduling application as the basis for all scheduling
- Create and maintain schedules
- Keep current “hot list” of staff that can be scheduled immediately or utilized in an on-call situation
- Maintain ongoing communication with all necessary parties
- Scheduling on-going shifts, keeping schedule current and up to date
- Caregiver/Client matching
- Concise and professional response to email/text/phone
- On-call after hours during weekends and weeknights (in rotation with other staff)
- Understand and follow all company policies
BENEFITS:
- Paid time off
- Medical
QUALIFICATIONS
MUST BE BILINGUAL ENGLISH-SPANISH
- 1-2 years client scheduling experience a plus
- Must be well organized and demonstrate attention to detail
- Proficient with computer use and software applications
- Multi-tasker and customer service-oriented
- Excellent time management skills
- Private Duty Home Care experience preferred but not required
- Exemplary phone skills, communication skills, and customer service skills
- Ability to collaborate and work as a team
- Willingness and drive to problem solve
- Receptive to training and coaching
- Present a professional image and conduct
JOB TYPE: Full-time
EXPERIENCE
- Scheduling: 1 year (Preferred)
- Healthcare: 1 year (Preferred)
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