Crisis Response Specialist Job at Marion County, OR

Marion County, OR Salem, OR

$22.80 - $30.55 an hour

Marion County Health and Human Services Psychiatric Crisis Center (PCC) is in search of a Mental Health Associate to join our team. This position will be based at PCC and will be part of the Crisis Response Teams. In this role, you will respond to 9-8-8 calls and provide de-escalation and mental health resources to individuals and families in the community who are needing extra support. This is a full-time, temporary job, which is eligible for overtime. The standard work schedule is Wednesday through Saturday, 2100 - 0730.


GENERAL STATEMENT OF DUTIES
Provides individual and group recreational, social and skills training services under a professionally developed service plan; keeps records of individual status; performs treatment plan directed case management functions under close supervision; performs related duties as required. Primary responsibility of this class is to assist and support other mental health professionals, without primary responsibility for a caseload.

Typical Duties - Duties include, but are not limited to the following

This position will work as part of the Crisis Response Team (CRT) to support individuals in the community who are needing extra support with mental health and substance use concerns. The teams will consist of a QMHA and an Addiction Recovery Mentor dispatched through 988 calls and PCC. Primary responsibilities are to:

  • Provide de-escalation techniques, safety planning, and community resources.
  • Document services in a timely fashion meeting all standards and expectations per MCHHS policies.
  • Provide back up to PCC as needed to include answering phones by logging into TouchPoint and other CA tasks such as front desk coverage, monitor the lobby, and transporting individuals in service.
  • Provide follow up case management to residents that were engaged in the community or make appropriate referrals for follow up, as needed.
  • Attend monthly individual supervision meeting with Clinical Supervisor.
  • Attend mandated trainings as assigned.
  • Perform other duties as assigned by the supervisor.
Response Level 2: In the event of an emergency, employee makes a reasonable effort to report to work. Employee may be required to perform duties outside of their regularly assigned duties. Employee may be requested to work an extended or flexible schedule. Staff at this response level must complete Incident Command System 100 and 700 on-line or in-person training.

Requirements for the Position

MINIMUM QUALIFICATIONS

  • Three (3) years relevant work experience in a behavioral health services field; OR
  • Bachelor's degree in a behavioral science field; OR
  • Any satisfactory combination of work, education, training or experience relevant to the position, as determined by Marion County.
NECESSARY SPECIAL REQUIREMENTS
  • Must possess a current Mental Health & Addiction Certification Board of Oregon (MHACBO) Qualified Mental Health Associate certification (QMHA) or register within ninety (90) days of hire, and complete in accordance with MHACBO guidelines. See MHACBO website for requirements. Applicants are responsible for their own application fees.
  • This position may be subject to the following: Must not be excluded from participation in the federal health care programs (Medicaid, Medicare and other federally funded programs that provide health benefits); AND must not be excluded from participating in federal procurement (Federal Acquisition Regulation) and non-procurement activities (Executive Order No. 12549).
  • Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/.
  • The finalist for this position will be required to pass a criminal history background check; however, conviction of a crime may not necessarily disqualify an individual for this position.
  • This is a safety sensitive/special needs position. Final candidates selected for this position will be required to pass a pre-employment drug screen, including testing for marijuana. The Marion County Drug and Alcohol Use and Testing Policy can be found at: http://apps.co.marion.or.us/APAP/policy.aspx?p=policy&pid=518.
  • This assignment is represented by a union.
KNOWLEDGE, SKILLS, AND ABILITIES
Working knowledge of the general concepts of mental health (including common symptoms for major behavioral health conditions) and chemical dependency as well as community resources; de-escalation, crisis intervention, and engagement strategies; strengths-based resiliency and recovery models; definitions of basic- and community-living skills; measurable goals/outcomes of mental health recovery, substance use disorders recovery, and co-occurring disorders recovery; evidence-based strategies for skills training and improving overall health; daily living activities that promote health and wellness.

Ability to demonstrate active listening skills and interviewing techniques; establish effective working relationships with diverse individuals and foster shared decision-making with behavioral health consumers, family members, and providers; clearly convey information about behavioral and general health; exercise cultural and trauma-informed competency when linking to resources; follow directions and accept feedback in a professional manner; prepare reports and document services provided to persons served in a timely and professional manner with clarity, conciseness, and completeness; work within an interdisciplinary team; practice appropriate boundaries with consumers; recognize unsafe situations.

PHYSICAL REQUIREMENTS
Operates a motor vehicle; sees using depth perception; must be able to drive at night; stands; sits; moves about the work area; climbs 1 flight of stairs; crawls on hand and knees; reaches overhead; lifts up to 15 lbs.; pushes, pulls, and carries up to 10 lbs.; moves carts weighing up to 10 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; hears a whispered level of speech; may work in areas exposed to heat, cold, dust, noise and household chemicals such as bleach or cleansers or smoke while in client homes; works in areas that may be wet or uneven.

PUBLIC SERVICE LOAN FORGIVENESS
Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your loan eligibility should be directed to your loan servicer or the US Department of Education.

VETERANS’ PREFERENCE
Applicants are eligible to use Veterans’ Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS’ PREFERENCE

  • One of the following:
    • MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR
    • Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR
    • Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.
  • In addition to one of the above documents, Disabled Veterans must also submit one of the following:
    • A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR
    • Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate.

You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/

Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce.




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