We are in search of an exceptional leader who is as passionate about striving for excellence in business and hospitality as they are about investing in people and cultivating a culture of growth and empowerment.

The right person for this role will be:

A proactive strategic partner

As the leader responsible for our kitchen and back of house operations, you will uphold the highest standards in food quality, safety, sanitation, and service. While the majority of your time will be dedicated to ensuring that day-to-day operations run smoothly and efficiently, you will also keep your eye on the big picture, setting goals, creating budgets, and facilitating partnerships with external partners, vendors, and your fellow leaders. You will inspire our team with big-picture goals and give them the plans, tools, and skills they need to reach them. You will examine systems and processes to ensure they are as efficient as they can be and work to anticipate the company’s needs.

A compassionate teacher, coach, and mentor

At Chick-fil-A Corsicana, we aspire to care for our community, and that starts with caring for each other. For our team members, we want this to be more than just a job: We want it to be an opportunity for them to grow personally and professionally. We know that for most of our team members, we're just a stop on their way to bigger and better things, but that doesn't mean that we shouldn't strive to teach them everything we know and help them become the best they can be while they're with us.

As Culinary Director, you will be a vital part of creating a supportive, empowering work environment where our people can learn new skills and build lasting, meaningful relationships. We will count on you to fiercely protect and embody our values of stewardship, teamwork, personal growth, and empathy as you hire, train, and lead our people. You will build relationships with all of our team members and invest in their growth by giving them timely feedback, encouragement, and support.

A self-directed, self-accountable leader of integrity

As a director, you will at times be called upon to lead and make decisions in place of the owner, which means that you will be held to an extremely high standard. We will rely on you to act in the best interests of the business and of our people. You must have an extreme sense of ownership and treat the business as if it were your own: If you see that something isn’t working, be it a piece of equipment, a system, or even a team member, we expect you to take charge of remedying the issue as soon as possible.

We are looking for someone who:

• Loves helping others win by motivating, encouraging, and providing feedback
• Has a passion for providing top-notch hospitality and food to guests in a restaurant environment
• Is a self-starter, self-learner, and self-corrector
• Is extremely organized and results-driven
• Has excellent communication and time-management skills
• Can manage multiple projects at once
• Will invest in relationships with team members, guests, and vendors
• Can thrive in a fast-paced environment
• Can successfully train and coach a team
• Has a passion for working with team members of all ages, backgrounds, and experience levels
• Has great planning and project management skills
• Can spot talent and put together a high-quality team
• Will be a true partner to our owner and leadership team and a mentor to and champion of our team members
• Connects with the Chick-fil-A Corsicana vision and culture

As Culinary Director of Operations, your responsibilities will include, but will not be limited to:

• Back of house and kitchen operations, including:
• Mastering all knowledge and skills of every back-of-house position in the restaurant
• Managing kitchen resources and inventory
• Developing and implementing an operational plan
• Ensuring procedures are properly carried out
• Regularly evaluating organizational efficiency, identifying weak spots, and making necessary changes to maximize staff productivity
• Preparing and maintaining quality, food safety, cleanliness, and organization standards
• Planning and monitoring day-to-day operations
• Monitoring the efficiency of business procedures using LEAN

Thinking and acting strategically to support the needs of the business, including:

• Setting strategic annual operational goals
• Reviewing financial Information and creating budgets
• Managing relationships with external partners and vendors
• Connecting regularly with all leaders to guarantee excellence in communication for all initiatives related to the operations of the business
• Being a good steward of the business, which means protecting our culture and looking for ways to maximize our investment

Facilitating the team member and guest experience, including:

• Giving performance reviews and daily feedback to team members and leaders
• Assisting HR in sourcing, hiring, and managing talent
• Facilitating training sessions at quarterly team member Development Days
• Training team members and developing kitchen leaders
• Overseeing guest experience from a food preparation perspective and ensuring that each guest receives food that meets the company’s high standards

Preferred qualifications:

• Bachelor’s degree or above, preferably in business or hospitality
• 3 years of experience as a leader of food service operations
• Proficient in Microsoft Office Suite and Google Suite products

Should we hire you for this position, we will ask that you:

• Protect the store’s resources by cultivating a culture of stewardship
• Keep the team informed on how we are doing as a restaurant to them engaged
• Maintain your knowledge of operating procedures and safety standards by completing in-house (pathway) training
• Stay informed of changes within our brand and keep the team informed
• Agree to our standards on personal device handling (we’re a phone-free environment, except for emergencies)
• Commit to maintaining professionalism at all times and adhering to grooming and appearance standards

COVID-19 Considerations:

We are taking every precaution possible to ensure the safety of our team and our guests. We have Operational Requirements that we are currently implementing to ensure that this happens.

Perks and benefits of working at Chick-fil-A:

• Great place to work: We believe that our people are our most valuable investment. They’re not just part of our business; they are its very foundation. That’s why we choose to invest in them by providing a nurturing work environment where they feel personally cared for and where they can learn valuable business and people skills.
• Flexible work schedules: We know that this job is not your only priority! You may also have commitments to your family, friends, school, or sports teams. With your help, we will always try to arrange your work schedule around them.
• Free food: You will get free meals for yourself on your working days and your off days, and you will enjoy 25% off on all your personal catering orders.
• Opportunity for growth: The entrepreneurial nature of our business and your position guarantees that there is always room for growth financially. Outside of particular cases where wages can be reviewed more often, we review our leaders’ wages annually.
• College scholarships: We offer Leadership Scholarships and a $250 book reimbursement per semester to eligible team members.
• Closed on Sundays: All Chick-fil-A restaurants are closed on Sunday so that you can have a guaranteed day off to spend with family and friends.
• Health benefits: We offer health, dental, and vision insurance.
• Paid vacation: Our leadership team members are offered paid time off with a portion of the total amount available as a payout.
• Leadership & personal development: We offer our leaders the opportunity to attend world-class leadership training from the most brilliant organizations and leaders working today to help our leaders increase their leadership capacity.
• 401k: We know that you want to plan for your future, so we offer a competitive 401k retirement plan that includes a generous company match to eligible employees.

REQUIREMENTS

• Must be at least 18 years of age upon hire date
• Must be eligible to work in the United States
• Must have a source of reliable transportation and commit to arriving on time for your assigned shifts
• Works outside in hot and cold elements, noisy and fast paced environment
• Must be able to respond to changes or edits to orders quickly and efficiently
• Must be able to work Monday through Saturday 5:00am-11:30pm with flexible start times
• Be available to work on Saturdays and extended hours during holidays
• Be able to lift 50 lbs. (in the event that you need to move inventory, help unload a truck, etc.)
• Have a high-school education or equivalent
• Be able to stand for the duration of a shift and have the stamina to work 40-50 hours per week

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that’s all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.