Customer Project Manager Job at EagleView
About Us:
The Customer Project Manager will supervise projects from planning through delivery. Liaises between project members to assure deliverables, requirements, and schedules are communicated to meet customer expected delivery dates. PMO utilizes Cloud Coach to plan project timelines, tasks, milestones, and completion date.
PREFERRED SKILLS & EXPERIENCE:
PHYSICAL REQUIREMENTS:
EagleView and its subsidiaries are committed to leveraging the talent of a diverse workforce to create opportunities for our business and our people. EEO/AA Minority/Female/Disability/Veteran.
Eagleview is an Equal Opportunity, Affirmative Action and E-Verify Employer, committed to a diverse workforce.
EagleView is a leading provider of aerial imagery, property insights and software that transforms the way people work. EagleView holds more than 300 patents and owns a large geospatial data and imagery library encompassing 94 percent of the US population. EagleView provides the most accurate data, enabling customers in the government, construction, solar and insurance industries to make timely, informed and better decisions.
Overview:
EagleView, the leader in aerial imagery, is hiring a Customer Project Manager to our department.
The Customer Project Manager will supervise projects from planning through delivery. Liaises between project members to assure deliverables, requirements, and schedules are communicated to meet customer expected delivery dates. PMO utilizes Cloud Coach to plan project timelines, tasks, milestones, and completion date.
In this role, you will communicate schedules and changes to all stakeholders; plan and facilitate project meetings to align the project workforce to methods and goals: track project tasks, prepare agendas, meeting notes, and project summaries and monitor task completion status to identify at risk project tasks and to evolve mitigation plans.
Responsibilities:- Single source project management function of sales, flight capture and production activities
- Supervise the flow of information to internal and external customers including, but not limited to contract details, deliverables, project status, project history, timelines, and image quality
- Provide clear and frequent communication and updates both internally and externally to drive a positive project outcome
- Evolve and maintain a consultative relation with clients
- Coordinate project details, expectations, and issues internally with Sales, Contracts, Processing, and Production departments
- Work with Flight Operations and Sales to establish project viability as it relates to airspace, elevation constraints, and efficiency
- Track project status and communicating that status internally and externally
- Supervise environmental alerts as they pertain to quality control
- Support Program Managers’ overall reporting by providing project-level detail and status
- Identify risks and propose solutions with support of Customer Project Manager II, Region Manager, or team trainer
- Other duties as assigned
- Bachelor’s degree in Business, Communications, Imaging Science, or another related field
PREFERRED SKILLS & EXPERIENCE:
- 1 – 2 years Project Management experience
- Possess robust knowledge of technology
- Experience with creating and enforcing schedules
- Project Management Software – Cloud Coach a plus
- Excellent organizational and planning skills- ability to keep accurate detailed records and communicate project needs in a timely manner
- Assertive and proactive with excellent follow through
- Ability to work efficiently and respond quickly to internal and external inquiries
- Completes work in a timely fashion, takes on challenges willingly, and helps others without question
- Ability to switch gears when priorities and workloads change in a dynamic work environment
- Ability to quickly learn new applications such as ArcGIS (i.e., ESRI's ArcMap), database programs, and Salesforce.com
- Punctuality and willingness to work until the task is completed
- Complete comfort with Microsoft Windows operating systems and Office software
PHYSICAL REQUIREMENTS:
- Normal, corrective vision range; ability to see color and to distinguish letters, numbers, and symbols
- Frequently required to sit, stand, walk, talk, hear, bend, and reach
- Ability to reach with hands and arms
- Occasionally lift and/or move up to 30 lbs.
- Will need to comfortably travel long and short distances
The compensation offered to the successful candidate will be based on a variety of factors, including but not limited to, the candidate’s work experience, education and licenses, work-related training, key skills, the core duties of the role and its associated responsibilities, additional benefits offered, and the location where the work will be performed. All Fulltime (30+ hours) employees are eligible for PTO, Sick and Parental Leave; Medical, Dental, and Vision Insurance; 401(k) Plan; Health Savings Account and Health Reimbursement Accounts; Life Insurance; Employee Assistance Program. This is an on-site, full-time position with a base salary range of $55,000 and $63,000 per year, bonus eligible.
EagleView and its subsidiaries are committed to leveraging the talent of a diverse workforce to create opportunities for our business and our people. EEO/AA Minority/Female/Disability/Veteran.
Eagleview is an Equal Opportunity, Affirmative Action and E-Verify Employer, committed to a diverse workforce.
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