Customer Service Rep Job at AJ MORALES INS Agency 77037 North Houston
AJ MORALES INS Agency 77037 North Houston Houston, TX 77037
About us
AJ MORALES INS is a small business in INSURANCE in Houston, TX. We are professional, agile and our goal is to Educate our customers and help understand the benefits of having a well written policy can offer..
Our work environment includes:
- Growth opportunities
- On-the-job training
- Lively atmosphere
We are looking for a Customer Service Representative to join our team and provide excellent customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer issues, and providing general assistance. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work independently and as part of a team.
Responsibilities:
- Respond to customer inquiries and complaints in a timely manner.
- Provide accurate information about products and services.
- Resolve customer issues in a professional and courteous manner.
- Maintain customer records in an organized and secure manner.
- Identify customer needs and provide appropriate solutions.
- Follow up with customers to ensure satisfaction.
- Maintain a positive attitude and professional demeanor.
Job Type: Full-time
Pay: $12.00 - $14.00 per hour
Benefits:
- On-the-job training
- Professional development assistance
Experience level:
- 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Work setting:
- In-person
- Office
Work Location: In person
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