Customer Service Representative Job at Best Friends Pet Care
Customer Service Representative
Best Friends Pet Hotel
Our well established, busy, fun pet hotel is seeking to hire additional members to join our team. We are currently seeking bright, energetic, individuals who work hard, pay close attention to detail and have a love of pets. Our hotel in Green Brook, NJ currently has Part -Time and Full-Time Customer Service Representative position available.
We offer competitive hourly wages and our full-time team members have access to benefits which include: Medical, Dental, Vision, 401K, Life Insurance and PTO.
We ask that you are available to work both weekends and holidays.
One year of professional animal experience is required. Covid vaccines required.
Skills Required:
-Possess a love of animals
-Displays a professional manner at all times
-Ability to work evenings, weekends & holidays
-Lift/carry 40 pounds or more
-Able to stand/walk for eight hours a day
-Able to work in a fast-paced environment
-Able to work on a computer system
-Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Essential Job Functions:
-Welcomes both human and pet guests
-Can correctly identify animal body language/behavior
-Follows safe handling procedures
-Checking in and out of pet guests while providing excellent customer service
-Escorts pets to and from their rooms
-Takes reservations over the phone
-Can work both individually and as a team player while performing duties
-Contributes in maintaining the cleanliness of the facility
-Communication with management and other team members
Required Education:
-High School Graduate or Equivalent
-At least 1 year of professional animal experience
Job Types: Full-time, Part-time
Pay: $14.00 - $14.50 per hour
Benefits:
- Employee discount
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekend availability
COVID-19 considerations:
Covid vaccinations required.
Education:
- High school or equivalent (Preferred)
Experience:
- Animal handling: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
Work Location: One location
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