Customer Service Representative Job at Lowry Services
Customer Service Representative 11am-8pm
We are growing again. We are in the need of experienced Customer Service Representatives to work from our main office location in Harleysville, PA.
- Responsibilities: Answer in-coming phone calls. Book appointments for electrical, plumbing, heating and cooling service and dispatch the right technicians to the right jobs.
- Answer customer questions and resolve customer complaints. Thrive in high volume call environment with interruptions while remaining focused on other assigned projects and responsibilities. Follow up with customers after service appointments to ensure they are fully satisfied. Determine when an issue requires further attention from a service manager.
Shift currently available: 11am-8pmpm
We offer:
- Competitive pay
- Monthly incentive plan
- Positive work environment
- Full family health care plan
- 401k retirement plan
- Family vacation and holiday package
Job Type: Full-time
Pay: $15.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Harleysville, PA 19438: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Preferred)
Work Location: In person
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