Digital Content Analyst (Remote) Job at Acosta, Inc.
Overview:
Essential Functions:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
Digital Content Analyst (DCA'S) analyze and document digital content processes that support our content management and syndication services; identify opportunities for improvement/efficiency between internal/external business partners; managing operational needs in support of digital commerce clients, from gathering required inputs to publication of content updates across multiple retailers. DCA's work directly with clients at various levels within the company and with third party service providers to research and identify content optimization opportunities with sufficient detail and clarity in order to collaboratively develop content improvement opportunities that will improve organic search rank and online conversion metrics.
Responsibilities:
The incumbent(s) in this position should exhibit the following Acosta values:
People Minded – Must show dignity and respect to all people
Integrity – Must exemplify the highest degree of ethical behavior
Results Oriented – Must show passion, pride and commitment to succeed
Trust – Must be honest, sincere and confident
Teamwork – Must build trusting relationships
Innovation – Must progress through a combination of creativity, common sense and vision
Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
People Minded – Must show dignity and respect to all people
Integrity – Must exemplify the highest degree of ethical behavior
Results Oriented – Must show passion, pride and commitment to succeed
Trust – Must be honest, sincere and confident
Teamwork – Must build trusting relationships
Innovation – Must progress through a combination of creativity, common sense and vision
Balance – Must maintain an optimistic attitude and keep perspective on what is important in life.
Essential Functions:
- Own the content management and syndication process for assigned clients: inclusive of coordinating the acquisition of updated assets, managing the updated content attributes through the client’s syndication portal, troubleshooting publication issues in conjunction with the syndicator and/or retailer, and all other duties necessary to push content updates to every retailer listed in the contract.
- Manage and analyze the digital shelf for assigned clients, where an ODM is not available: inclusive of developing recommendations for optimized Titles, Bullets, Product Descriptions, Images (enhanced product images, nutrition/fact labels, lifestyle, etc.), Keywords and search terms, running content audits, building scorecards and providing reporting as needed.
- Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and resolve wherever possible.
- Develop and maintain effective working relationships with team members, internal partners, clients, customers and others to establish collaborative and efficient ways of working.
- Act as a business operations SME to influence, manage change, and educate, with the goal of ensuring business commitments and objectives are met.
- Training and development, as needed, to learn new tools, systems, and process in support of job duties, as well as all Acosta mandated training courses
- Own the content management and syndication process for assigned clients: inclusive of coordinating the acquisition of updated assets, managing the updated content attributes through the client’s syndication portal, troubleshooting publication issues in conjunction with the syndicator and/or retailer, and all other duties necessary to push content updates to every retailer listed in the contract.
- Other duties as assigned
Education Requirements:
- Bachelor’s Degree
Knowledge, Skills and Abilities Requirements:
- Must be self-motivated, detail oriented, and possess strong interpersonal skills
- Strong analytical, technical and problem-solving skills
- Exceptional organizational skills
- Ability to work both independently and in a team-oriented, collaborative environment
- Strong verbal and written communication skills
- Good working knowledge of ecommerce, omnichannel sites, and/or digital marketing
- +problem solving, works with clients, meets deadlines, presentation skills?
- Must be proficient with MS Office Suite of tools (Excel, PowerPoint, Word, etc.)
DISCLAIMER: Acosta/ Mosaic North America is an Equal Opportunity Employer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.
We are committed to providing accommodations for persons with disabilities. If you require accommodation, we will work with you to meet your needs, to the extent required by law
By submitting your application you agree with and accept the Acosta Privacy Statement and Terms of Conditions.
US: http://acosta.jobs/privacy-policy-us/
Canada: http://acosta.jobs/privacy-policy-ca/
Acosta utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov)
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