At Options For All (OFA), full-time employees are eligible for 100% COMPANY PAID medical, dental, and vision benefits. Qualifying dependents are eligible for 100% COMPANY PAID dental and vision benefits as well as 50% COMPANY PAID medical coverage. Coverage is effective on your first day of hire!

We are currently seeking a Direct Support Professional to work with our consumers while gaining experience across several of our programs and work with an experienced team that loves what they do. We encourage applications from all communities including black, indigenous, people of color, LGBTQIA+, women, neurodiverse, and people with disabilities.

POSITION SUMMARY

Under direct supervision of the Area Manager and/or Case Manager, a DSP-II excels in all aspects of responsibility and support functions of the DSP-I role, and can operate in multiple programs (ILS/SLS, CE, TDS, SE) and environments with minimal instruction and/or supervision. In addition to acting as a peer mentor, role model, and trainer for newly hired/promoted staff, the DSP-II collaborates with the Case Manager and/or Area Manager on developing consumer ISP reports, semi-annuals, goals/objectives, and behavioral support plans; and can be delegated additional assignments including but not limited to, case note and billing audits, data entry/updates in database management system, conducting training on program safety protocols, identification of new activities, volunteer sites and worksites in the community, and developing activity schedules. A DSP-II enthusiastically embraces OFA’s culture and values and takes pride in delivering the highest quality service for participants in any program they work in. This is considered a full-time position and requires 40 hours of work per week.

OBJECTIVES

1. Provide exceptional support to consumers in assigned program

2. Provide direct support and supervision to consumers in community settings, home environments, and at job sites, in-person and/or virtually (virtual service is determined by the management team)

3. Model appropriate behavioral and functional life skills for program consumers

4. Act as a role model, mentor, and training support for peers in developing effective support for consumers

5. Provide support and instruction to enhance each consumer’s ability to reach individual goals and/or achieve a higher level of independence

6. Act as a liaison between parents, care providers, employers, and community partners when relaying updates to Area Manager and/or Case Manager

7. Maintain the health and safety of program consumers at all times

RESPONSIBILITIES

1. Develop daily and weekly activity and support schedules for consumers in assigned programs

2. Provide direct service that is customized to each consumer’s needs and goals

3. Deliver curriculum and activities according to the person-centered service model and adjusting as needed

4. Maximize daily, weekly, and monthly billable support time as assigned by the supervisor

5. Build and maintain effective relationships with program participants, families, employers, and stakeholders

6. Provide applicable and pertinent updates for assigned consumers for each delivery of service

7. Track and report daily consumer service hours, details of activities, and progress on goals through the automated case note system

8. Other duties as assigned

SKILLS AND ABILITIES

1. Creative approaches to deliver program activities and planned curriculum outlined in each consumer’s Individual Support Plan (ISP) and/or Positive Behavioral Intervention (PBI) plan

2. Display fundamental behavioral support skills in supporting individuals with disabilities (i.e., prompting, cues, fading, reinforcing, redirecting)

3. Provide transportation during program for each consumer as assigned

4. Implement, follow, and document work and community training schedules for consumers

5. Assist consumers with their self-help needs, including support in the areas of eating, rest rooming and grooming, using universal precautions and best practice

6. Intervene and diffuse escalating behavioral situations as necessary, using non-violent crisis intervention methods, prioritizing the safety of consumers and staff

7. Provide the appropriate level of supervision to consumers according to individual needs and environments

8. Conduct monthly safety drills with consumers and maintain the health and safety of consumers

Minimum Qualifications

1. Up to 60 college units; OR

2. 2+ years of experience working with and supporting the I/DD population

3. Proficient skills in supporting people with I/DD (in-person and/or virtual)

4. Ability to work across multiple regional programs (Community Engagement, Supported Employment, Independent & Supported Living, Tailored Day Services) at a full-time capacity of 40 hours per week

5. Basic tech skills (mobile phone use, email, Microsoft, Zoom, electronic database systems)

Employment Requirements

1. Valid driver's license with acceptable driving record

2. Ability to conduct in-person and virtual program services and activities

3. Ability to work with individuals with unique physical, emotional, social and vocational needs

4. Ability to communicate professionally, both written and verbal

5. Ability to take direction and work as a part of team and independently

6. Successful completion of all required trainings

PHYSICAL DEMANDS & WORK ENVIRONMENT

This position requires the employee to regularly stand, walk, sit, talk and hear. The employee must be capable of writing, using a computer keyboard, telephone and related office equipment. Ability to lift 10lbs. required.

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will experience normal office conditions with a well-lighted work area and minor noise from standard office equipment.

Per California’s Department of Public Health order for our industry, full COVID-19 vaccination is required for this position.