Director of Student Services Job at Oklahoma Christian University
Director of Student Financial Services
OC Mission and Purpose:
Oklahoma Christian University is a diverse community of scholars and learners committed to a mission to “transform lives for Christian faith, scholarship, and service.” OC is committed to hiring employees actively engaged in Christian discipleship as we strive to create an employment culture that encourages faculty and staff to lean into the university’s Christian mission, emphasizing authenticity and unity, not uniformity. Though dependent on God and each other’s grace, we aspire to professional and personal standards that reflect Christ’s example and adhere to principles drawn from the Holy Scriptures. To assist our individual and collective accountability to these standards, university employees enter a Covenant of prescriptive conduct and assent to a Statement of Commitment that identifies defining core beliefs. We encourage you to explore our beliefs to determine if our mission is your calling. As a Christ-centered university, Oklahoma Christians value diversity as an essential dimension of God's design for human communities. To become more inclusive and fully representative of God’s broad array of human creation, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented on our faculty and staff.
Oklahoma Christian University is a diverse community of scholars and learners committed to a mission to “transform lives for Christian faith, scholarship, and service.” OC is committed to hiring employees actively engaged in Christian discipleship as we strive to create an employment culture that encourages faculty and staff to lean into the university’s Christian mission, emphasizing authenticity and unity, not uniformity. Though dependent on God and each other’s grace, we aspire to professional and personal standards that reflect Christ’s example and adhere to principles drawn from the Holy Scriptures. To assist our individual and collective accountability to these standards, university employees enter a Covenant of prescriptive conduct and assent to a Statement of Commitment that identifies defining core beliefs. We encourage you to explore our beliefs to determine if our mission is your calling. As a Christ-centered university, Oklahoma Christians value diversity as an essential dimension of God's design for human communities. To become more inclusive and fully representative of God’s broad array of human creation, we especially encourage applications from women and candidates from racial and ethnic backgrounds that are underrepresented on our faculty and staff.
Position: The Director of Student Financial Services reports to the Chief Financial Officer and is responsible for the overall leadership, administration, management, assessment, and continuous improvement of student financial aid programs. This position provides oversight and administers federal, state, and institutional financial aid funds and services in compliance with federal and state regulations. This position is required to maintain the confidentiality of private information and a customer-service focus while carrying out job responsibilities and conducting business in a manner that upholds the integrity of Oklahoma Christian University.
Primary Qualifications:
- Bachelor’s degree or equivalent experience is required; a Master’s Degree is preferred.
- Five to seven years of prior supervisory and management experience
- Financial aid experience preferred
- Related work experience in higher education preferred
- Demonstrated commitment to diversity and ability to communicate and positively engage students and colleagues across racial, gender, and cultural barriers.
- The successful candidate must be an active member of a local Church.
Responsibilities and Skills:
- Create and maintain a student-centered environment in which students have positive educational and customer service experiences.
- Collaborate with the Admissions Department for financial aid presentations, prospective student events, financial aid workshops, and other recruitment/outreach events.
- Work with Student Financial Services and Admissions department staff to review scholarship opportunities in alignment with institutional discounting goals.
- Oversee effective processing of all scholarship awards to students according to the scholarship stacking policy, including athletic awarding procedures to ensure NCAA compliance.
- Coordinate appropriate cross-training with other Department Leads.
- Coordinate and manage financial aid programs, ensuring compliance with all federal, state, and institutional financial aid regulations, policies and procedures.
- Monitor, approve, and receive financial aid packages for eligible students in accordance with federal, state, and institutional regulations, laws, and policies.
- Plan, develop, and implement up-to-date systems and policies to communicate financial aid information to students.
- Coordinate annual financial aid training of Admissions staff.
- Oversee annual audit for Federal Awards.
- Complete federal, state, and institutional reports such as FISAP and IPEDS.
- Oversee the Satisfactory Academic Progress (SAP) process, including the appeal approval process.
- Identify, convey, implement, & track office metrics to measure department and staff performance, such as Net Revenue, Discount Rates, Accounts Receivable targets, successful audits, retention, and limited customer service complaints.
- Oversee student awards dashboard and ensure all financial aid packages coincide with University net student revenue goals.
Staff management, including oversight of:
- Assistant Director of Financial Aid
- Assistant Director of Financial Services
- Personal Financial Counselors
Knowledge/Skills/Abilities:
- Ability to handle sensitive and complex student and/or employee financial aid matters consistently, confidentially, and professionally.
- Demonstrate knowledge of management processes to effectively plan, organize, implement, direct, lead, motivate, and evaluate programs and staff.
- Ability to communicate in a manner that reflects a positive and professional image for the University and the Student Financial Services Department.
- Ability to use computer-related programs and other technologies needed to perform essential job functions.
Work Conditions:
- Standard office hours are 8:00 a.m. to 5:00 p.m.
- Some evening and weekend hours may be required.
Salary and Benefits:
- Salary Commensurate with experience and qualifications
- Standard University benefits package
- Health insurance premium support
- 403(b) matching contributions
- Tuition discount and other staff benefits
Timetable:
Application review is underway and will continue until the position is filled. To apply, please click the button below.
Oklahoma Christian University does not unlawfully discriminate based on race, color, age, sex, disability, or national or ethnic origin in employment opportunities, employment, admissions, or the provision of services, in keeping with applicable state and federal laws. Accordingly, subject to the following requirements, the University actively seeks to diversify its employee and student base. Oklahoma Christian University is affiliated with the fellowship of the Church of Christ. A Board of Trustees controls the University, all members of the Church of Christ. The University operates within the Christian-oriented aims, ideals, and religious tenets of the Church of Christ as taught in Holy Scripture. Thus, as a religiously-controlled institution of higher education, Oklahoma Christian University is exempt from compliance with some provisions of specific civil rights laws, including some requirements of Title IX of the Education Amendments of 1972 and Title VII of the Civil Rights Act of 1974. In addition, the University intentionally claims and protects its rights to hire co-religionists and individuals who share and support the mission of the University.
Application review is underway and will continue until the position is filled. To apply, please click the button below.
Oklahoma Christian University does not unlawfully discriminate based on race, color, age, sex, disability, or national or ethnic origin in employment opportunities, employment, admissions, or the provision of services, in keeping with applicable state and federal laws. Accordingly, subject to the following requirements, the University actively seeks to diversify its employee and student base. Oklahoma Christian University is affiliated with the fellowship of the Church of Christ. A Board of Trustees controls the University, all members of the Church of Christ. The University operates within the Christian-oriented aims, ideals, and religious tenets of the Church of Christ as taught in Holy Scripture. Thus, as a religiously-controlled institution of higher education, Oklahoma Christian University is exempt from compliance with some provisions of specific civil rights laws, including some requirements of Title IX of the Education Amendments of 1972 and Title VII of the Civil Rights Act of 1974. In addition, the University intentionally claims and protects its rights to hire co-religionists and individuals who share and support the mission of the University.
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