Director, Strategy and Business Operations Job at Charles Schwab
Your Opportunity
The Director, Strategy and Business Operations Manager will partner closely with the Digital Strategy and Transformation leadership team on strategic initiatives, operating routines, and engagement of the full team. This includes creating and providing strategic communications, project management of key initiatives, and reporting for this business unit. You will also partner with the Finance Team for operational projection planning within the Digital Services (DS) Organization.
Responsibilities for this role includes, but is not limited to:
Leading key strategic initiatives for Digital Services and DS&T including strategy development, approach, plan recommendation and implementation- Facilitating intra- and cross-organizational communication about the DS&T vision, mission, objectives, and key initiatives
- Support key operational projects including the monitoring and measuring of progress on project goals; production, refinement, and analysis of key performance indicators and other management level reporting
- Collaborating and partnering closely with key cross-functional partners to deliver on organization goals
- Building relationships, establishing trust, respect and confidence with business partners within DT&UX, Digital Services and across other partner organizations
- Capability to operate at an executive summary level or lower detailed level depending on the forum, audience, agenda, and need
- Effectively partner with a geographically dispersed team of leaders, understanding their needs to help drive the operational needs of the organization
What you are good at
Operations, project management, analysis, reporting and creating vital communications for the DS team as we scale to support Schwab’s rapid growth- Expert attention to detail
- Clear and concise verbal and written communication
- Ability to acclimate quickly
- Influencing through actionable data
- Working effectively across distributed teams
- Project leadership skills
- Productively handling conflict
- Client first mentality
- Driving quality and reliability excellence
- Ability to work in a fast-paced environment with tight deadlines while balancing measurable progress on longer-term goals
What you have
Extensive experience with strategic, cross-functional roles that have demonstrated increasing scope / impact -
Exceptional communication, relationship management, and influencing skills -
Change management
Experience managing the operations of a dynamic team
Education and Professional Qualifications -
Why work for us?
Own Your Tomorrow embodies everything we do! We are committed to helping our employees ignite their potential and achieve their dreams. Our employees get to play a central role in reinventing a multi-trillion-dollar industry, creating a better, more modern way to build and manage wealth.
Benefits: A competitive and flexible package designed to empower you for today and tomorrow. We offer a competitive and flexible package designed to help you make the most of your life at work and at home—today and in the future. Explore further.
Schwab is committed to building a diverse and inclusive workplace where everyone feels valued. As an Equal Opportunity Employer, our policy is to provide equal employment opportunities to all employees and applicants without regard to any status that is protected by law. Please click here to see the policy.
Schwab is an affirmative action employer, focused on advancing women, racial and ethnic minorities, veterans, and individuals with disabilities in the workplace. If you have a disability and require reasonable accommodations in the application process, contact Human Resources at applicantaccessibility@schwab.com or call 800-275-1281.
TD Ameritrade, a subsidiary of Charles Schwab, is an Equal Opportunity Employer. At TD Ameritrade we believe People Matter. We value diversity and believe that it goes beyond all protected classes, thoughts, ideas, and perspectives.
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