Position Summary:

The Flight Management Representative coordinates flight activities and schedules for managed clients. This role is on a day shift, part time hours, Monday-Friday schedule.

Main Responsibilities:

Prepare tentative domestic and international itineraries; trip times, airport selection, FBO coordination and transportation on behalf of our clients

Provide professional customer contact through proper business etiquette and decorum

Coordinate with operations control functions as required and convey pertinent information to client

Assign crewmembers to trips as per company and client requirements and procedures

Coordinate client catering and ground transportation

Ensure that each crewmember has been briefed after trip confirmation with client

Collect, research, and analyze data

Design workflows and procedures

Pursue training and development opportunities

Represent Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network.

Minimum Requirements:

4-7 years’ related experience and/or training; or equivalent combination of education and experience

Knowledgeable in all aspects of the private aviation sector

Exhibits confidence in self and others; inspires and motivates others to perform well

May be required to be 21 or older and have a valid driver’s license with a clean driving record

Must be able to obtain an Airport ID

Capacity to adapt to a challenging and fast-moving environment, with changing priorities and a heavy workload

Must be proficient in Microsoft Office suite

Excellent interpersonal and communication skills

Extraordinary customer focus

Desired Characteristics:

FAA Dispatcher License, Associates degree (A. A.) or equivalent from two-year college or technical school preferred

Willingness and ability to make decisions

Sound and accurate judgement

Accurate and thorough; focus on continuous improvement in processes and performance

Strong personal values corresponding with Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Physical Demands / Work Environment

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to use hands to finger, handle, or feel, reach with hands and talk or hear. The employee frequently is required to stand, walk or sit. The employee is occasionally required to climbs or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds over their heads. Specific vision required for this job include, close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasional high volume when aircrafts arrive/depart. The employee is frequently exposed to vibration. Occasional fuel fumes may permeate the workplace. Employee must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extreme hot and cold during certain seasons of the year.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at Jet Aviation, where individuals are hired, employed, recognized, and advance based upon their individual skills and abilities and without regard to an individual’s race, color, national origin, age, religion, physical or mental disability status, sex, gender, sexual orientation, gender identity or expression, transgender status, genetic information, marital status, pregnancy (including childbirth, lactation and related medical conditions), status as a protected veteran or any status or characteristic protected from employment discrimination under applicable federal, state and local laws (“EEO status”). This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, compensation, benefits, promotions, termination, layoff, recall, transfer, and opportunities for training and advancement.