Front Desk Agent Job at STONY BROOK PRIMARY CARE
STONY BROOK PRIMARY CARE North Chelmsford, MA 01863
$18 - $20 an hour
Are you looking for a full time position in a busy primary care office?
32 hours per week
- Do you enjoy helping people, looking out for their welfare, and being part of a team known for their reputation for providing service. Some call it concierge servicing!Responsibilities (not all- inclusive) include:
- A willingness to learn all aspects of the reception area.
- Intake/checkout support: Appointment scheduling within office and specialists offices, co-pay collection and reconciliation, arranging tests (CT, MRI, Echo, etc), insurance pre-certifications.
- Requesting and obtaining referrals for patient visits and surgery.
- Scribing phone call messages and properly communicating them throughout the practice.
- Setting up new patient information
- Other administrative and clerical responsibilities and projects.
Required Knowledge & Skills
- A minimum of 2 years experience (preferred)
- Must have a positive attitude and be willing to communicate with patients and demonstrate warmth and a welcoming spirit.
- Ability to work with frequent interruptions and respond appropriately to unexpected situations.
- Punctual, able to multi- task as well as demonstrate flexibility
- Requires the ability to perform repetitive or routine duties working from detailed instructions.
- Ability to communicate effectively and establish a cooperative, collaborative working environment.
- Ability to accept constructive feedback and initiate appropriate actions to correct situations.
- Computer experience is essential.
Qualified candidates need the following:
High school diploma or equivalent is required.
Computer skills are required.
Customer service skills are required.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Ability to commute/relocate:
- North Chelmsford, MA: Reliably commute or planning to relocate before starting work (Required)
Experience:
- l: 2 years (Preferred)
Work Location: In person
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