Job Description

Seeking: Full-time positions for Front Desk. Flexibility and reliability is key.

Essential skills and expectations of a Front Desk associate:

• Customer service experience: both in person and on phone
• POS experience
• Outlook experience
• Detail oriented
• Fast learner
• Multi-tasker
• Works well in a team setting
• Generally upbeat and outgoing

Main duties include:

• Greeting members in a welcoming and genuine way
• Making and managing multiple reservations for various departments within the club
• Answering phones
• Extensive knowledge of Club Automation: training completed upon hire
• Creating and completing transactions for various packages and products

In addition to meeting the expectations for all Front Desk Associates listed in the job description, the ideal candidate is:

• Someone who thrives in both a dynamic and fast-paced environment
• Someone who thrives working in tandem with other coworkers on supportive administrative tasks

Company Description

For over 30 years, Weymouth Club has represented “More than Fitness - It's a Way of Life”. Throughout this period, Weymouth Club has tripled in membership and doubled in size. Our facility is now an 11 acre state-of-the-art 200,000 sqft facility, with parking for more than 240 cars.
Weymouth Club provides a year-round indoor/outdoor aquatic center with 7 bodies of water, 12 Hard Tennis Courts (of which, 9 are indoor year-round), truly exceptional fitness, tennis, aquatic, group exercise, mind/body, hot yoga and spa services, and a 12,000 sq. ft. "Kids Energy Center". The Energy Center provides child supervision, dance, karate, swim teams, birthday parties, a variety of camps in the summer, spring, fall and winter and lots of other full service children's programming.

The most important and ever-present Weymouth Club resource is our outstanding team of wellness professionals whose mission is to promote the health and well-being of our valued clientele. All of our world-class, highly-trained industry professionals live and embody the following core values:

1. Results Driven We understand that achieving goals is an essential part of being successful.
We understand and accept the responsibility to make a personal contribution to the success of the team and the club.
2. Meet Deadlines It is an expectation that we will meet all deadlines and be organized in nature.
We understand our business is driven by timing, which means proper planning will result in meeting deadlines.
3. Communication is Critical Communication is vital for our member experience and our employees’ service delivery.
It must be clear, polite and timely. We understand our two reception desks must be aware of all communication.
4. Transparency in Success and Failure It is a responsibility of all team members to recognize the good of others, and most importantly to tell them so. It is also a responsibility to admit failings to your peers easily and openly.
5. Optimistic, Happy, & Positive We create a positive, happy, purposeful workplace.
Our attitude is expected to assist in the creation and maintenance of this environment. Bad days can happen but we must rebound from them quickly.
6. P.E.R. Positive Emotional Response! We should always be striving to create a positive emotional response from our members. We strive to create a positive memory or story that will be repeated to others. Stories that are remembered are usually created from a personal interaction.
7. Pursue Feedback We look for feedback and will not be defensive when receiving it from our members or team members.
We will embrace a second chance to wow our members or team members and exceed their expectations.
8. Best in the Industry We understand that continuing education & research will keep us on the cutting edge of our industry.
We will always strive to know more and perfect whatever we do. We will share our knowledge with our fellow team members and learn from each other. We will always support our fellow team members, and we accept that all Weymouth Club associates are our team members.
9. Meticulous Facility We pride ourselves on the cleanliness of our facility.
We understand that cleaning is everyone’s responsibility. We will all constantly assist in the physical maintenance of our clubs outward appearance.
10. Humility We always respect one another and our organization.
No single employee or contribution will hold more value than another. Our decisions are always based on what’s best for our organization.

If you are willing to embody and be held accountable to live these core values then we encourage you to continue with this applicant-friendly online employment application.
Weymouth Club is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status.