GA DHS - ActivTrak Administrator Job at Tek Ninjas
The Department of Human Services, Office of Information Technology is seeking candidates for the position of ActivTrak Administrator located in Atlanta, Georgia.
Position Responsibilities:
ActivTrak is a cloud-based platform that provides productivity insights into how teams work, improving employee and customer experience, while also enabling better business outcomes. DHS uses the platform internally to assess team and organizational performance, hone product features, develop best practices, streamline processes, and promote a culture of immediate feedback and transparency.
The ActivTrak Administrator will be responsible for the day to day operations of ActivTrak environment. Administrators will assist with installation and support of the ActivTrak software, including account creations and team management. Provide managers of remote teams with the insights to guide their team members to success. We anticipate upwards to 10, 000 workstations running ActivTrak once fully deployed. Currently DHS has deployed to 500 workstations.
With the DHS employee model requiring teleworking, DHS is actively deploying ActivTrak software to all laptops in our environment. Administrators will help provide managers of remote teams with the insights to guide their team members to success. See how work is getting done, during what hours, and across which applications and websites for a complete picture of work habits – in-office, hybrid and remote.
Qualifications & Skills Required:
SkillRequired /DesiredAmountof ExperienceAssociate degree in a related field Required0Excellent oral, written, presentation and interpersonal communication skillsRequired0Experience in application administrationRequired3YearsExperience in ActivTrakHighly desired3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2Please list candidate's email address that will be used when submitting E-RTR. Question3Candidate must be paid the rate of $28.89 if selected for engagement therefore the SRP rate cannot exceed $39.00. Do you accept this requirement? Question4The maximum mark-up for this engagement’s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%? Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement? Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement? Question7Remote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?
Position Responsibilities:
ActivTrak is a cloud-based platform that provides productivity insights into how teams work, improving employee and customer experience, while also enabling better business outcomes. DHS uses the platform internally to assess team and organizational performance, hone product features, develop best practices, streamline processes, and promote a culture of immediate feedback and transparency.
The ActivTrak Administrator will be responsible for the day to day operations of ActivTrak environment. Administrators will assist with installation and support of the ActivTrak software, including account creations and team management. Provide managers of remote teams with the insights to guide their team members to success. We anticipate upwards to 10, 000 workstations running ActivTrak once fully deployed. Currently DHS has deployed to 500 workstations.
With the DHS employee model requiring teleworking, DHS is actively deploying ActivTrak software to all laptops in our environment. Administrators will help provide managers of remote teams with the insights to guide their team members to success. See how work is getting done, during what hours, and across which applications and websites for a complete picture of work habits – in-office, hybrid and remote.
Qualifications & Skills Required:
- Associate degree in a related field AND two (2) years of application administration experience
- Previous experience in ActivTrak is a plus
- Must possess attention to detail
- Must be a multi-tasker
- Have great communication skills – Business to Technical translation
SkillRequired /DesiredAmountof ExperienceAssociate degree in a related field Required0Excellent oral, written, presentation and interpersonal communication skillsRequired0Experience in application administrationRequired3YearsExperience in ActivTrakHighly desired3Years
Questions
No.QuestionQuestion1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you accept this requirement? Question2Please list candidate's email address that will be used when submitting E-RTR. Question3Candidate must be paid the rate of $28.89 if selected for engagement therefore the SRP rate cannot exceed $39.00. Do you accept this requirement? Question4The maximum mark-up for this engagement’s SRP rate is 35%. To be competitive on pricing, a mark-up below the 35% threshold is suggested. Do you agree to propose a mark-up at or below 35%? Question5This assignment is contingent upon customer renewal and availability of adequate funding. Do you accept this requirement? Question6The selected candidate will be expected to start their engagement no later than 2 weeks (10 business days) from the client’s selection date. Do you accept this requirement? Question7Remote Work Permitted: Due to COVID-19, the client has agreed to allow the selected candidate to work remotely for the time being. However, the selected candidate must be available to report onsite as directed by the client. Do you accept this requirement?
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