Host/Hostess | RH Rooftop Restaurant Job at RH - Rooftop Restaurant- Oak Brook
RH Rooftop Restaurant is seeking a Host with a demonstrated ability to provide world-class customer service.
YOUR RESPONSIBILITIES
- Live Our Vision, Values and Beliefs every day
- Represent the RH brand through polished communication, personal appearance and professionalism
- Enthusiastically engage every guest who approaches the Host stand
- Have full knowledge of each table’s service status, and use that information to give guests the best seating experience possible
- Maintain knowledge of all food and beverage offerings, including: ingredients, methods of preparation and proper service; be able to explain all food and beverage items listed on the menu
- Assist with daily setup and breakdown of the dining area and midday re-sets as needed
- Answer guest questions with regards to the property and connect guests with appropriate associates to assist with services
- Responsible for prompt and thorough communication via text, chat, and phone with company issued devices
- Provide friendly yet discreet and unobtrusive service in the following areas: greeting, wayfinding, check-in, coat and umbrella check, occasional concierge service and valet validation
- Participate in teamwork and foster a harmonious working climate
OUR REQUIREMENTS
- Ability to multitask in a fast-paced, intense environment with a positive attitude
- Energetic, accountable and team-oriented
- Experience with OpenTable or a similar reservation system
- Willingness to work a flexible schedule, including weekends and holidays
OUR PHYSICAL REQUIREMENTS
- Must be able to lift up to 50 pounds
- Must be able to work standing and walking for extended periods of time
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Vision insurance
Physical setting:
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Oak Brook, IL 60523: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Are you 18 years of age or older?
Experience:
- Host/hostess: 2 years (Required)
Work Location: One location
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