About JFCS Refugee & Immigrant Services

Around the world, people flee tragedy and war in their home countries. Some are fortunate enough to resettle in the United States. As a JFCS employee, you can help families who have experienced unspeakable trauma build new lives in the Pittsburgh region.

The team at JFCS helps make Pittsburgh a welcoming place for refugees and immigrants, assisting them as they strive to become self-sufficient. JFCS Refugee and Immigrant Services works holistically with all other departments in the agency to ensure that people who are struggling get the range of assistance they need.

Position Summary:

The successful candidate will join the refugee youth team to implement the 412 Futures career discovery programming as well as our Learn and Earn Summer Program programs for refugee and immigrant students to help them navigate career and post-secondary school educational opportunities.

This individual will work to enhance partner collaborations, help to ensure compliance with grant requirements, and assist with site supervision and task management for interns and AmeriCorps members. In addition, this individual will help develop career pathways and long-term career goals for each youth client. The individual in this position will ensure that both youth and some adult clients have all the tools necessary to achieve their goals, whether it be employment or advancement, matriculation, or post-secondary education.

JFCS Pittsburgh

In today’s world, it is important that your life’s work brings you value and purpose. By joining the team at JFCS, you will experience hands-on opportunities that directly help people in the Greater Pittsburgh region through life’s changes and challenges.

Proudly voted by JFCS employees as one of Pittsburgh’s best places to work for +10 years, our care and commitment to our employees and our clients is our top priority. We are looking for new employees who share our commitment to providing critical, high quality services to the community.

Benefits:

• Collaborative work environment and diverse staff
• 37.5 hours work week with flexible scheduling to support work-life balance
• Hybrid work model (part of the week in office, part remote)
• Sick Time = 12 days a year
• Vacation Time = starts at 2 weeks the first year and then increases with longevity up to 4 weeks total
• Additional paid time off for all employees = most federal holidays, 3-5 floating holidays (to be used at employee’s discretion), and a number of Jewish holidays
• Comprehensive health insurance - medical, dental and vision
• Short and long term disability, life insurance and a 401k package for which JFCS contributes 4% of salary after the first year of service
• Annual longevity bonuses after the first year of service

Qualifications:

• Minimum 2 years experience working with immigrant and/or refugee populations and a general understanding of workforce.
• Strong organizational skills with an ability to oversee multiple projects at one time.
• Experience in providing direct career and employment counseling, or experience working with youth populations.
• Detail oriented with excellent communication and writing skills.
• A bachelor’s degree or relevant experience.
• Fluency or proficiency in another language is a plus.

Competencies:

• Individual who believes in the importance of justice and equality in providing opportunities for immigrant and refugee populations.
• Passion for helping individuals achieve independence through education and work.
• Seeking a candidate with an enthusiastic, creative, and empathetic disposition.

Duties and Responsibilities:

• Develop individualized career pathway plans with youth and adult clients.
• Conduct ongoing counseling sessions with students, both virtually and in person.
• Work as part of the youth team to create and deliver year-long career development curriculum for 9th-12th grade students to help them plan for their futures after high school.
• Conduct outreach to guest speakers and workshop facilitators.
• Identify, plan, and staff field trips for high school students, including arranging transportation and other necessary logistics.
• Work with community-based program partners to develop annual calendar of youth-focused events and activities.
• Along with the Youth Services supervisor, oversee youth partnership collaborations, including client referral outreach and tracking, monthly attendance reporting, and ongoing case consultations with partner staff.
• Assist with program data entry, tracking, and outcome reporting to ensure compliance with all program funding requirements.
• Work with youth team to create monthly email and video newsletters to communicate program updates and events to community partners, prospective clients, and the general public.
• Participate in meetings, trainings, and professional conferences, representing the Refugee and Immigrant Services department as required.
• Respond appropriately to the cultural characteristics of the client population; support related departments as required.
• Represent the Refugee and Immigrant Services department and specific programs to the community through community outreach, public speaking, and response to community concerns about the programs and clients.
• Assume other related duties as assigned.