The ITS Network Engineer is responsible for the management and maintenance of the Authority switches, routers, firewalls, and associated components, to ensure successful, reliable daily operations of all Airport computerized network systems, as well as the planning and implementation of near and long-term strategies for the network environment.


COMPENSATION

• Starting salary is $89,000 and up based on experience.

WORKPLACE TYPE

• 100% On-Site

POSITION ROLES & RESPONSIBILITIES

• Provides primary hardware and operating system support for the Authority’s network infrastructure, including but not limited to routers, firewalls, switches, wireless AP’s, and wireless controllers.
• Troubleshoots network outages quickly to ensure desired uptimes.
• Performs Cisco IOS upgrades and standard patching using Cisco Prime LMS.
• Monitors network devices using various tools such as Cisco Prime LMS, SolarWinds, and Cisco Prime Infrastructure.
• Experience with fiber and copper cable plants.
• Communicates with various departments and Authority customers on scheduled maintenance downtimes using change management procedures.
• Experience preferred with Cisco Unified Communication Manager and unity connection providing telephony services for customers and ensuring constant availability of phone and voice mail services.
• Provides network support for Authority customers according to current service level agreements.
• Works on projects related to network equipment installs and upgrades.
• Complies and enforces IT security policies, including PCI compliance.
• Documents all network changes and additions.
• Coordinates with network & telecom teams on all moves, adds, and changes as they relate to network and VoIP systems.

REQUIRED FOR ALL JOBS

• In the event of an emergency or disaster that impacts the Hillsborough County Aviation Authority (HCAA), an employee may be required to respond promptly to duties and responsibilities as assigned by the employee’s department or the HCAA Emergency Operations Center (EOC). Such assignments may be before, during, or after the emergency/disaster.
• Complies with all HCAA Policies, Procedures, and Standards.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

• Associate’s Degree In Information Systems or Technology field
• Two (2) years of hands-on experience in a networking environment implementing and supporting switches, routers, and firewalls at a systems engineering level in a complex and diverse environment (i.e., corporate data center);

OR

• High School Diploma/GED Graduation from high school or possessing a GED certificate and three years of experience may be substituted for the degree requirement.
• Three (3) years of hands-on experience in a networking environment implementing and supporting switches, routers, and firewalls at a systems engineering level in a complex and diverse environment (i.e., corporate data center);

OR

• Additional relevant education and experience may be substituted for the minimum education and experience requirement.
• Four (4) years of hands-on experience in a networking environment implementing and supporting switches, routers, and firewalls at a systems engineering level in a complex and diverse environment (i.e., corporate data center);

KNOWLEDGE, SKILLS & ABILITIES

• Strong knowledge of data center design and network architecture in a data center.
• Strong knowledge of Cisco switching environments
• Strong knowledge of Cisco routers, Wireless, and Voice over Internet Protocol
• Strong knowledge of IP schemas and subnetting
• Strong knowledge of vulnerability identification/remediation techniques and applications.
• Knowledge of data center configuration and operational support methodology.
• Knowledge of device monitoring through tools such as Cisco Prime LMS, Solar Winds, and Cisco Prime Infrastructure
• Knowledge of systems analysis, development, project planning, documentation methods (including Visio) and standards.
• Some Knowledge of various storage system technologies, including iSCSI, Fiber-Channel, DAS, and NAS.
• Knowledge of Cisco Unified Communication Manager
• Willingness to learn, research, and support new technologies
• Work Non-Standard Hours, including nights, weekends, and holidays as required.
• Ability to collect, organize and evaluate data and make logical decisions.
• Ability to communicate effectively both orally and in writing.
• Ability to work effectively with others.
• Knowledge of standard office practices, procedures, policies, personal computers, operating systems, and related software applications. Recommends changes to improve operational efficiencies.
• Assists lower-tier resources, senior team members as well as other disciplines in ITS in performing technical support in a formal or informal ITS infrastructure setting.
• Advanced skill in the use and application of reference materials to support the resolution of standard problems.
• Advanced skills in applying new technologies, soft skills, and procedures.
• Ability to assist other personnel with the training of new technologies.
• Ability to establish and maintain effective work relationships, both inside and outside of the work section.
• Ability to take ownership of, and support the resolution of, standard problems.

LICENSES AND CERTIFICATIONS

• CCNA - Cisco Certified Network Technician Cisco Certified Network Professional (CCNA) certification or higher. - Upon Hire Required
• Posses a valid driver’s license - Upon Hire Required

PHYSICAL DEMANDS

• Kneeling - Occasionally
• Bending - Occasionally
• Climbing - Occasionally
• Crawling - Occasionally
• Driving - Frequently
• Eye/Hand/Foot Coordination - Frequently
• Grasping - Frequently
• Handling - Frequently
• Hearing - Constantly
• Reaching - Frequently
• Repetitive Motions - Frequently
• Sitting - Occasionally
• Squatting - Occasionally
• Standing - Occasionally
• Typing - Frequently
• Walking - Frequently
• Carry up to: 30lbs. - Occasionally
• Lifting up to: 30lbs. - Occasionally
• Pulling up to: 30lbs. - Occasionally
• Pushing up to: 30lbs. - Occasionally

WORKING CONDITIONS

• Adverse Weather Conditions - Occasionally
• Atmospheric Conditions - Occasionally
• Computer Monitor - Constantly
• Dust/Fumes/Gases - Rarely
• Extreme Temperatures (Hot/Cold) - Occasionally
• High-Pitched/Loud Noises - Occasionally
• High-Stress Level - Occasionally
• Humidity - Occasionally
• Moving Mechanical Parts - Occasionally
• Needles Or Other Sharp Objects - Occasionally
• Potential Electrical Shock - Occasionally
• Toxic Chemicals - Occasionally
• Toxic Fumes - Occasionally
• Unprotected Heights - Occasionally
• Vibration - Occasionally
• Working at High Altitudes Or Heights - Occasionally
• X-Ray/Electro-Magnetic Energy - Occasionally

TRAVEL REQUIREMENTS

• Local - 26%-50%
• Domestic - 26%-50%

TPA MISSION STATEMENT

To be a major driver in the economic growth of the Tampa Bay Region. We will be leading-edge innovators to create global access and extraordinary customer experiences through our people and facilities to build prosperity for our stakeholders and the region.

TPA VISION STATEMENT

To be a vibrant aviation gateway for Tampa Bay, providing access and economic opportunity for our stakeholders.


The Aviation Authority-Tampa International Airport provides equal employment opportunity to all persons, regardless of age, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, membership, or non-membership in an employee organization, or based on personal favoritism or other non-merit factors.

The Aviation Authority-Tampa International Airport is an equal opportunity employer and welcomes and encourages applications from minorities, veterans, and persons with physical and mental disabilities and will reasonably accommodate the needs of those persons in the application and testing process. The decision on granting reasonable accommodation requests will be on a case-by-case basis.