We Put the World on Vacation

• Job Description

  Job Description
  • Assists the IH Marketing Manager in overseeing the daily operations and productivity of the IH Marketing Department.
  • Direct supervision of In-House Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution).
  • Maintain total site marketing penetration standards set by management.
  • Run daily reports to include, but not limited to, Daily Arrival Report, Daily In-House Report, Owner Arrival report. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines.
  • Prepare additional reports deemed necessary by management.
  • Coordinate with In-House and Front Line sales management with regard to tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies).
  • Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc.
  • Order and maintain departmental supplies (collateral material, uniforms, etc.)
  • Build a “Count On Me” Culture: Continuously exhibit the company’s Count on Me philosophy; be responsive to the needs of our guests, associates and all we come into contact with on the job, be respectful in every way; deliver a great experience.

  Requirements

  • Wyndham Marketing Experience required
  • 3-5+ years sales and/or marketing experience preferred
  • Proven ability to lead, coach and inspire a team
  • High School Diploma, GED, or equivalent, College Degree in related field preferred
  • Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
  • Ability to effectively coach, counsel and motivate direct reports
  • Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
  • Ability to efficiently multi-task and negotiate effectively
  • Working knowledge of marketing databases
  • 2 years supervisory experience preferred
  • Full time availability for weekends and holidays required.

  Benefits include, but are not limited to:

  • Comprehensive medical, vision, and dental Coverage within 30 days for full-time employees
  • Weekly base pay and uncapped commissions **
  • Paid training
  • 401k matching after one year of service for full-time employees
  • Paid time off, sick pay and WISH day

  Eligible for monthly, quarterly, and yearly recognition programs

  Generally starting at $65,484 per year plus commissions and bonuses. The actual salary rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.