Kitchen & Bath Showroom Manager Job at NeedCo
NeedCo Cabinets is seeking a passionate highly experienced designer, who can provide exceptional customer service, and is a star seller that possesses the ability to close sales and manage our Homewood Kitchen and Bath Showroom.
The Kitchen & Bath Showroom Manager will be responsible for all management and supervisory responsibilities to ensure an exceptional customer experience. This position will have both contractor and retail showroom sales responsibilities.
Effectively resolve customer issues, ensuring timely resolution of problems
- Lead by example, developing your own client relationships, delivering superior service and sales results
- Manage individual and showroom performance results including quotes, sales, margin and accounts receivable as well as driving reporting processes including reporting
- Prepare sales forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status
- Manage showroom continuous improvement expectations including current product, pricing, and merchandising
- Individually understand and train associates on the company’s processes and procedures
- Attract, develop and retain high-performance talent
- Partner with the NeedCo’s management on staff hiring and development, training, showroom merchandising, showroom updates and inventory management
Education and experience:
Bachelor’s degree from four-year college or minimum of five years related experience in retail environment and minimum of three years management experience
- OR equivalent combination of education and experience
- Excellent verbal and written communication skills
- Excellent organizational and people skills
- Ability to multi-task and yet pay close attention to detail
- Computer knowledge and skills particularly Microsoft Office (Word and Excel) and 20/20 or ProKitchen Design Programs
- CKD or CBD certification a plus
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