ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Meeting potential renters and guiding them on tours of available units
• Following up on leads for potential renters
• Performing background checks, credit checks and other responsibilities to see if prospective renters are qualified
• Preparing leasing documents for potential renters using property standards and regulations
• Handling the collection of rent payments, security deposits and application fees
• Keeping residents informed of any changes to rental agreements or upcoming property issues
• Building a rapport with current tenants to give them personalized service
• Keeping an eye on community facilities such as mailrooms, fitness centers and laundry rooms

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

• High school diploma or general education degree (GED)
• 1 year of experience
• Language Skills – Ability to read, write, speak and interpret rules, procedures, routine reports/correspondence and to speak effectively with groups of employees and/or residents.
• Math Skills – Ability to add, subtract, multiply, divide using whole numbers, fractions and decimals. Ability to compare rate, ratio and percentages and interpret basic graphs.
• Reasoning Skills – Ability to apply common sense understanding to carry out instructions in written, oral or diagram form. Ability to deal with problems that involve concrete variables in standardized situations.
• Computer Skills – Intermediate experience with MS Office. Intermediate experience with property management software.

TRAINING REQUIREMENTS:

• Annually attend fair housing among other classes.
• Ongoing professional development.

PHYSICAL DEMANDS:

• Rarely must stand, walk, climb, balance, stoop, kneel, crouch, crawl, bend or lift up to 25 pounds.
• Occasionally must sit and reach with hands/arms and be exposed to outdoor weather conditions.
• Regularly must use hands to finger/handle/feel, talk and hear.
• Close and distance vision is required.

WORK ENVIRONMENT:

• Normally works in an environment with moderate noise.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Lansing, MI: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Property management: 1 year (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: Multiple Locations

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