Merchandising Support Specialist Job at Whole Foods Market

Whole Foods Market Austin, TX 78703

Provides administrative, transactional and program execution support within the Merchandising area. Duties are varied but could include: processing invoices, making payments, researching data inconsistencies and handling ad-hoc requests. Ensures deliveries are monitored as to schedule, suitability and completion. Ensures effective planning, calendar management, company – supplier communication, and internal coordination.

Responsibilities:

  • Supports Promotions, Prime, and Everyday Low-Cost processes.
  • Performs a variety of promo support assignments, working with fellow Team Members, learning and accepting guidance to develop a basic understanding of current global promotional processes.
  • Performs basic functionalities of a promo specialist, including:
    • Inbox management,
    • Category Management communication,
    • Supplier Communication,
    • Monthly planner management, inputting promotion details including timeframe, items, discount and supplier funding.
    • Ensures all planned promotions are implemented across Merchandising systems.
  • Receives large volumes of excel files from suppliers via email and the supplier portal.
  • Performs basic processes associated with pre-orders, reporting, and follow up.
  • Enters data and ensures data accuracy for analysis on promotions and EDLC programs.
  • Maintains data integrity across multiple applications.
  • Develops working relationships with suppliers and Category Managers, communicating with each in a timely fashion.
  • Is accountable for accuracy and timeliness in all activities.
  • Gains familiarity with Merchandising Support policies, procedures and practices.
  • With guidance, learns to perform the duties of a Merchandising Support Specialist, including:
    • Manually entering data into merchandising management data systems,
    • Providing superior customer service to global Team Members, regions, stores, and suppliers,
  • Actively participates in team meetings.
  • Assists with special projects as assigned.

Skills:

  • Familiarity with procurement or related accounting-type administrative support.
  • Desire and ability to learn new applications and processes.
  • Strong attention to detail.
  • Strong Excel skills and ability to write and use functions within is preferred.
  • Ability to perform basic math.
  • Familiar with data presentation including charts and pivot tables.
  • Familiar with data analysis tools
  • Basic reading, analytical, and deductive / inductive reasoning skills.
  • Ability to write and proof-read reports, business correspondence, and procedure manuals.
  • Receives close supervision or is guided by detailed instructions for all work.
  • Listens to and asks questions to understand team, partner and customer needs and seek clarification.
  • Develops working relationships with internal team and supported work groups.
  • Organizes and completes tasks according to assigned priorities.
  • Shows initiative by asking questions and seeking to increase own knowledge and contribution.
  • Provides regular updates on work progression.
  • Works on routine assignments requiring limited judgment.
  • Resolves routine questions, referring more complex issues to higher levels.
  • Follows standard procedures and written direction to accomplish assigned tasks.
  • Ensures accuracy of data and information provided to team and other stakeholders.
  • Gains understanding of the WFM organizational structure, associated hierarchy and approval levels.
  • Gains understanding of the types and timing of various departmental deadlines and events.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.




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