SPA's Critical Infrastructure Group (CIG) provides program management and analytical support to inform technical solutions that address identified capabilities gaps to enhance the Nation's ability to protect critical infrastructure. CIG has a need for an Operations Support Specialist to assist the CIG management team with a broad range of programmatic and administrative activities to ensure effective and efficient operations of the Group.

• Programmatic Support
  • Provides project management/administrative support in support of CIG programs. Assist with development of repeatable processes to help new programs operate and be integrated into CIG group and larger SPA.
  • Participate in CIG Monthly Operations Reviews (MORs) and bi-weekly staff meetings. Assist with recording key actions and tracking performance against completing tasks.
  • Support PMs and staff with cost estimates and logistics tied to new hardware/software, conference, training and certification requirements.
  • Work with Hiring Managers, Recruiting Team and Human Resources to assist with staffing associated with new or ongoing programs and proposals
  • Coordinate activities with CIG management team and corporate resources to support effective onboarding and indoctrination of new staff. Facilitate efforts to process departing staff.
  • Develop documentation related to ad hoc requests for information from SPA leadership, as well as inputs to support key corporate meetings such as SPA Senior Leadership Quarterly Reviews and the Annual Strategic Planning and Budget Build Process.
  • Help provide Quality Assurance for products and deliverables on contract. Where possible, provide support to SPA Independent Assessment efforts on contract.
  • Plan and coordinate CIG meetings and events to include staff meetings, offsites, customer engagements and social/team building events.
• Communications and Outreach
  • Research meetings/conferences associated with target markets and make recommendations on participation (general admission, exhibitor, technical panels) and corporate sponsorship.
  • Work with SPA management team and Strategic Communications to organize corporate sponsorships at key events and to develop and reproduce information products to support SPA’s successful participation at such engagements.
  • Help identify opportunities for SPA staff to participate on working groups and technical panels at key events.
  • Develop CIG communications to include website, social media posts, and internal news articles.
• Business / Competitive Intelligence (BCI)
  • Perform market research to help SPA better understand market trends, prospective customer challenges and needs, and incumbent/competitor strengths and weaknesses.
  • Conduct research to support company profiles for select opportunities to identify and understand potential competition and partners, and to inform bid decisions, potential acquisition targets, teaming strategies, Price-to-Win and Black Hat reviews.

• At least six years of experience with background in government contracting
• Experience providing programmatic and operational support to customers in national security or defense mission space
• Strong communications and organizational skills
• Experience with research and analysis

• Bachelors Degree
• Secret Clearance