Outbound Sales Customer Service Representative Job at First in Service
Our client is seeking Outbound Sales Customer Service Representatives.
- Initiate outbound phone calls to our prescribers and members
- Utilizing multiple software systems to create cases and determine coverage, determination, and appeals process
- Good written and verbal communication skills
- The ability to display soft skills while moving the call forward
- Complying with turnaround time, productivity, and quality standards
- Acquiring and maintaining basic knowledge of relevant to our business goals
- Meet daily tasks through various forms and mediums of communication – written, verbal, and/or by phone
The hours are 9:30am-6:00pm Monday- Friday
Job Type: Full-time
Pay: From $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Islandia, NY: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
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