P/T Dispatcher Job at PipeDreams Ventures, Inc
PipeDreams Ventures, Inc Berkeley, CA 94703
Up to $25 an hour
Dispatcher
Part time with a competitive salary and spiffs
Our Team
Albert Nahman Plumbing, Heating, and Cooling is the leading provider of plumbing and HVAC services in the Bay Area. Our team is proud to celebrate 40 years of reliably caring for our customers, co-workers and community. We’re also proud to build a workplace that promotes the personal and professional development of our employees.
At Albert Nahman, we’re “The Peace of Mind Folk”. We focus on the happiness and satisfaction of our customers by empowering our team with the best training, safety, and technology available. Our team is looking for an innovative, team-oriented problem solver who loves helping others and is excited by career growth.
The impact
you’ll
make
As a Dispatch Coordinator, you’ll play a key role in our team’s success by communicating with technicians, facilitating operations with team members, and coordinating with customers to get the job done safely and exceptionally. In this role, you’ll serve as a critical liaison to customer service and production, while proactively informing customers on schedule, job progress, and all key details of their service. You’ll work cross-functionally with managers and match technician skill sets with service requirements Finally, you’ll have the chance to grow your career through best-in-class training and opportunities.
Responsibilities
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Understand how to prioritize opportunities and match the right technician to the right call to hit daily sales and revenue goals
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Clearly communicate scheduling to technicians and customers across phone, text, and email
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Advocate for customers while coordinating internally with construction managers and other key team members
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Proactively inform customers of scheduling changes, job progress and other important details
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Periodically generate new business by booking calls with the service department
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Experience with ServiceTitan is a plus
Salary & Benefits
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Up to $25/hourly
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Part-time: Sunday: 8-4:30, Monday: 8-4:30 & Saturday: 8-4:30
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In-house or remote
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Awards, goal lunches and appreciation dinners
Why you’ll love working here
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A fun, team atmosphere built on transparency, empowerment, and respect.
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Limitless opportunities for your career growth. We encourage you to rise through the ranks at Albert Nahman or anywhere in our large portfolio of businesses.
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World class training and coaching with a special focus on safety.
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Rewards and bonuses for hard work and personal/team accomplishments.
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Cutting edge technology to make your job easier, safer, and more enjoyable
Albert Nahman awards & recognition
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1,000+ Google reviews at 4.9 stars!
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Named “Best Plumbing Contractor” by Oakland Magazine
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Rated “Diamond Certified” for 19 straight years
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Expertise “Best HVAC/Furnace Repair & AC Repair in Fremont”
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Nextdoor “Neighborhood Favorite”
We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
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