The Parking Enforcement Division educates the public on the City’s parking ordinances, enforces the parking regulations and serves as an advocate for continued development in downtown Rapid City. Parking management is integral to commerce, and parking enforcement facilitates movement in the parking spaces downtown encouraging the economic activity that supports our local businesses and community.

For more information, please visit the Parking Enforcement Division .

The City of Rapid City offers fantastic benefits including employer-paid health insurance premiums, 6% employer-matching retirement, life insurance benefits, short-term disability and generous vacation and sick leave time off. For a detailed benefit summary, click here.

This position is part of the AFSCME Union. Applications received within the work unit will be considered first.

ABOUT OUR JOB
The Parking Enforcement Officer educates the public on the City’s parking ordinances and enforces the parking regulations in downtown Rapid City as directed by the supervisor.

Essential Duties and Responsibilities:

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  Knowledgeable of all parking regulations pursuant to the Rapid City Municipal Code.
• Monitors assigned areas daily, either by foot or by motorized vehicle, to issue citations for parking violations within the city's central business district.
• Collects parking revenue from meters and makes deposits at the bank as needed.
• Calls for and installs wheel lock on vehicles as needed.
• Troubleshoots parking software. Identifies issues and takes the appropriate steps to resolve issues.
• Monitors and maintains parking equipment and vehicles.
• Keeps track of inventory and supplies.
• Installs and adjusts new parking meters, repairs defective or vandalized meters, and cleans and replaces mechanisms for proper operation using various equipment and manuals.
• Responds to citizen inquiries related to parking issues, in person, via phone, or via email.
• Identifies placards that have been altered or are no longer valid.
• Works with Police Department to tag and remove vehicles parked longer than 24 hours in the City’s central business district.
• Reports traffic hazards or safety concerns.
• Assists with the cleanup of parking structure or lots as needed.
• Utilization of the following software systems:
  • Mobile Enforcement Manger
  • Integrated Parking Systems (IPS) - Parking Citation app
  • Vigilant Mobile Companion
  • Citation Portal website
  • Park Smarter app
  • Vigilant Client Portal website
  • TeamViewer app
  • Car Detector Mobile
• Operates T3 Scooters and other vehicles as needed while operating the mobile software systems

ABOUT YOU

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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  Ability to work evenings and weekends.
• Ability to work in all weather conditions.
• Ability to exercise judgment with regard to the interpretation of City ordinances including but not limited to, parking regulations.
• Ability to actively support City diversity, equity, and cultural competency efforts within stated job responsibilities and work effectively across diverse cultures and constituencies.
• Ability to interact with co-workers and the public in a professional and courteous manner.
• Ability to deal with stressful and confrontational customers in a professional manner.

• High school diploma or general education degree (GED).
• One year of directly related experience in customer service.
• Any such combination of education, experience, and training may be acceptable by the hiring authority.
• Must possess a valid driver’s license or the ability to obtain one within 30 days from the date of hire.