The main purpose of this position is to assist multiple Customer Account Managers in the One-Way division with the booking of loads, troubleshooting of problems, load status, and general clerical support. This position is an excellent opportunity to get your foot in the door and build the foundation you need to create a lasting career within the Transportation and Logistics space!

PRIMARY JOB FUNCTIONS
The job functions listed below represent the essential job duties and responsibilities of the above-listed position but can be variable based on customer requirements.

• Secure and input customer loads with the use of email and the AS400 computer system.
• Answer internal and external emails to troubleshoot any problems with load status, trailer availability, and all other clerical concerns
• Informs Customer Account Manager of changes to load status, truck and trailer availability, and anyother pertinent information needed.
• Assists with appointments and inputs data into the AS400 computer system.
• Performs various clerical duties as needed, i.e., report generation, customer TMS closeouts among other various items.
• Performs other related duties as assigned by supervisory personnel.
• Timely and regular attendance according to the scheduled shift as determined by supervisory personnel.

KNOWLEDGE, SKILLS, AND ABILITIES
The skillsets listed below are representative of what is believed to set you up for success. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions.

• Skill in operating a P.C.
• General knowledge in operating email system and basic excel files.
• Ability to communicate in a courteous, professional manner.
• Problem solving.

EDUCATION AND EXPERIENCE

• High school graduate or equivalent experience.
• P.C. computer experience.
• Zero to one year customer service experience preferred.

PHYSICAL REQUIREMENTS
Seeing and hearing: Read documents, computer screen answer phones, 75-100 %
communicate in person.
Standing and walking. 0-24 %
Climbing, stooping, squatting and kneeling. 0-24 %
Dexterity: utilizing phone, typing, and writing. 75-100 %
Lift in excess of 10 pounds. 0-24 %

Job Type: Part-time

Pay: From $20.00 per hour

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Omaha, NE 68138: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location: One location

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