Patient Care Coach (PM Shift) Job at Serenity Healthcare
Serenity Healthcare Layton, UT 84041
$20 an hour
Patient Care Coach
Serenity Healthcare seeks an individual that is ready to make a difference in the lives of our patients! As a Patient Care Coach, you will play one of the most significant roles in our clinic by providing support and direct care to patients undergoing treatments. In this position, you will work closely with our providers and clinical staff and be responsible for updating patient records daily.
The ideal candidate will have a passion for providing the highest level of care to patients and interest in working in a collaborative environment.
Benefits
- Career Growth Opportunity
- Competitive Pay ($20 per hour)
- Fulfilling Career
- Paid Time Off
- 10 Major Holidays Off
- 401k
- Medical, Dental, Vision insurance (Serenity covers 90% of your insurance premium)
Other Responsibilities
- Provide excellent patient care and support while developing trust and rapport.
- Administer TMS (Transcranial Magnetic Stimulation) treatments.
- Communicate and educate patients about maintaining healthy lifestyles.
- Maintain communication with providers regarding patient’s treatment.
- Demonstrate a high level of professionalism, empathy, and positivity for our patients.
- Monitor and report changes in patient symptoms or behavior.
Minimum Qualifications
- High School Diploma / GED.
- Excellent verbal and written communication skills.
- Proven ability to multitask in a fast-paced environment.
Preferred Qualifications
- Associates degree in communications, marketing, business, or pre-med from an accredited university or equivalent experience in related field.
- Previous customer service/patient care experience highly desired.
About Serenity:
Using advanced medical devices, we give our patients long-term success even when other treatments have failed. Serenity is a company that is committed to creating the finest patient experience. We ensure this by investing in our employees, as success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.
Location: Layton, UT
Position: Full-time: 5 days a week, 7.5-hour shifts
Shift: 1:30 pm to 9 pm
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.
- This position is contingent on successfully completing a criminal background check upon hire.
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