Pay Grade: Specialist 6

This position oversees and participates in the administration of written tests and performance tests.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

• Transports highly confidential test materials from one location to another
• Oversees the work of Examination Proctors during the administration of examinations
• Reads standard instructions to candidates
• Monitors test rooms during the administration of examinations
• Enforces time limits and compliance with other examination procedures
• Explains and answers questions concerning examination procedures and related matters

Distributes examination materials to candidates

Collects, checks, and counts examination materials

Checks candidates' identification

Reports rule violations and/or unusual occurrences during examinations

Prepares proctor's report

Notifies appropriate personnel when test equipment malfunctions occur

Inputs data in exam databases

Checks licenses, certificates, and other forms for verification of qualifications

Serves as a receptionist at performance tests

Performs general clerical support duties such as answering phones, processing correspondence, maintaining files, and distributing mail

Knowledge, Skills & Abilities:

Demonstrates excellent customer service skills

Ability to exhibit strong interpersonal skills

Excellent written and verbal communication skills Intermediate skills with MS Office Suite with the ability to create tables, charts and graphs in Excel Proficient in office equipment (scanners, printers, phones) and computer technology

Demonstrates good organizational skills and ability to maintain records accurately

Ability to critically think and perform normal duties with minimal supervision

Ability to work in a high-traffic, fast paced office setting and testing environment

Ability to work under pressure and meet deadlines consistently

Ability to work independently, be self-directed and task oriented

Minimum Requirements:

High school diploma or equivalent

Two years working in an office environment

Preferred Requirements:

Associate’s Degree

Prior educator experience

One year experience in test administrator or proctor

We Value a Diverse Workforce!

As an equal employment opportunity employer, Wake Tech values diversity, equity and inclusion in our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents, and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences and diversity of the Wake Tech community. Wake Tech needs people from all backgrounds and swaths of life to help provide instruction, services, resources, and support to our students and the community. We strive to be self-reflective of the kind of student body we represent and culture that we are building, and we care deeply about supporting each employee’s professional growth.