Job Description – Program Analyst IV

Innovative Technologies Corporation (ITC) has been a trusted provider of professional support services to the US government for more than 30 years. Our success is based on integrity, loyalty, and trust. ITC has a commitment to provide the right people for the job, right when they are needed. ITC is seeking qualified candidates for Program Analyst IV for the US Coast Guard in Washington, DC. Candidates must pass a DEA drug history background investigation.

Duties:

• Provides technical assistance and monitors purchase card system for alignment to guidelines

• Provides daily help desk support, responding to email or telephone questions/requests

• Performs analysis to verify that cardholders have the necessary controls and authorizations.

• Performs various p-card reviews and audits

• Develops presentations and conducts training for users

• Researches and presents recommendations/solutions on p-card issues, policy, and potential problems

• Compiles data/statistical information

• Provides on-call afterhours/weekend support, as needed

• Contributes to team effort by accomplishing related results as needed

Requirements:

• Previous purchase card experience or knowledge preferable

• Effective verbal and written communications, including active listening skills, verbal presentation skills and skill in presenting findings and recommendations.

• Highly proficient in Microsoft Office, especially in Excel and PowerPoint

• Strong analytical skills - collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions.

• Skilled in planning, project management and in maintaining composure under pressure while meeting multiple deadlines

• Skilled in negotiating issues and resolving problems

• Superior customer service

• Ability to work effectively in a professional team environment

Education:

BA /BS degree.

Years of experience may be substituted for education. 4 years of experience for a bachelor’s degree, 2 for an Associate degree.

If no degree, a minimum of 14 years of experience is required.

Job Type: Full-time

COVID-19 Precaution(s):

• Remote interview process
• Social distancing guidelines in place
• Virtual meetings

Job Type: Full-time

Pay: $50,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Program Analysis: 4 years (Preferred)

Work Location: In person

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