• This position works under the general supervision of the Inside Sales Supervisor to coordinate the business activities for an assigned team including sales solicitation, order processing, inbound and outbound sales calls.
• Provide daily reports as business requires.
• Have daily communications with Inside and Field Sales Reps as needed.
• Manage inventory allocations and reports as required.
• Establish and maintain a working customer relationship.
• Provide daily feed back to customer, sales and supervisors on order and inventory status, via reporting standards.
• Maintain customer database and current customer account information.
• Manage inventory allocations and inventory reporting.
• Manage special projects as needed with Inside and Field Sales.
• Responsible for all Inside Sales reporting including but not limited to daily region, territory sales reports, daily call reporting and promotional selling report.
• Identify any ongoing shipping or billing issues, provide corrective actions and root cause analysis for resolution.
• Ensure corrective actions have been implemented and maintained.
• Minimum Job requirements are proficiency in Microsoft office suite, and keyboarding skill allowing 60 words per minute or greater.

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed below are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Minimum 2-3 years administrative experience.
• Experience processing lease and sales paperwork is advantageous.
• Excellent customer service skills, computer competency including the ability to type 55+ WPM, and a strong work ethic.
• Excellent communication skills are needed in order to successfully interact with co-workers, sales reps, and customers.
• This position requires someone with an outgoing personality who is comfortable communicating over the phone.

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Short and Long Term Disability Insurance
• Life and AD&D Insurance
• Paid Holidays
• Paid Vacation and Personal Time

Southeast Industrial Equipment, Inc. is a second-generation, family-owned operation. In 1994, with twenty years’ experience in the material handling equipment business and three years as president of SIE under his belt, CEO Steve Thorne purchased the company from JM Family Enterprises, Inc. In 2006, after several successful years of growth, Steve turned the company over to his son and daughter Cory Thorne and BJ Matthews, President and Vice President respectively. Under Cory’s leadership, SIE has continued to evolve as the premier supplier of quality equipment and products and superior services in the material handling industry. With an experienced management team and strong regional leadership firmly in place at each dealership, Southeast Industrial Equipment is perfectly positioned to satisfy the forklift, heavy equipment, material handling, and warehouse needs of customers both now and well into the future