The R.W. Sidley Sand and Gravel Division of Thompson, OH is actively seeking a part-time Sales Ticket Admin who has skills to cut sales tickets, enter new orders, change existing orders, communicate with customer, communicate with drivers, and more. Do you have computer skills? Do you have customer service skills? Do you find it easy and fun to learn new computer systems? Are you comfortable with Microsoft Excel? Do you enjoy interacting with new people (customers)? Do you like a fast-paced environment? Are you looking to bring your skills to a company that cares about you like family, wants to see you succeed, and gets to know you more than a coworker? Do you like the small-town feel of Thompson, OH? We are looking for a Sales Ticket Admin who has the skills and experience to help us get the job done! If this sounds like the job you've been looking for, we want to meet you!

Our part-time Sales Ticket Admin position starts at $20.00/hour, depending on experience. We also offer significant employee discounts for all products we sell, weekly pay, and more! We are looking for someone to work around 25-29 hours per week, including working 4 hours on all/most Saturdays from April 1 - Thanksgiving from 8 AM - Noon. No Sunday work.

ABOUT R.W. SIDLEY

Established in 1933 as a mining and manufacturing company, we have continued to build our company from our original core products of silica sand and bank gravel. Having grown to several locations across Northeast Ohio and Western Pennsylvania, we provide a range of construction materials and services to countless businesses in the construction industry throughout the Midwest as well as to homeowners in our local areas. We manufacture and supply bulk aggregates, industrial minerals, ready-mix concrete, masonry block products, structural and architectural precast components, and other building supplies.

You don't find a great work culture like ours every day. We have a great family vibe that welcomes positive, hardworking, and friendly people who enjoy being part of a cohesive team. We have an informal work environment but are serious about what we do. Our employees are too busy being productive and building relationships with our customers to get bogged down in office politics. We really care about our employees and that is reflected in the top pay and generous benefits that we offer. We want them to succeed and feel valued. They appreciate that they are treated with respect and not micromanaged. To hear more, be sure to check out our employee reviews on www.glassdoor.com !

Responsibilities:

• Serve as main sales ticket processor / order entry person when main employee is unavailable
• Process customer sales tickets for customers and third-party transport vendors picking up products
• Provide correct Bills-of-Lading and other paperwork for customers that require specific paperwork
• Scan/email paperwork for sales tickets/BOL's to customers that require them
• Order entry for sand/gravel orders
• Process cash, check, and credit card orders according to company procedure
• Divisional customer service - internal and external
• Liaison to communicate customer order status back to customer after checking with production/sales staff
• Handle and assist resolution of customer complaints
• Organize and clean work environment (and maintain)
• Filing historical paperwork (tickets, daily sales summaries, order records, etc) physically and digitally
• Traveling to other R.W. Sidley plants if needed to assess or service
• Other responsibilities as needed

QUALIFICATIONS:

• Willingness to work all/most Saturdays from April 1 - Thanksgiving from 8 AM - Noon
• High school diploma or GED.
• Customer service skills
• Phone skills
• Computer skills
• Comfortable with Microsoft Excel
• Comfortable with email (Gmail or Outlook)
• Comfortable with Microsoft Word
• Proven work experience processing sales tickets is preferred
• Experience with IBM AS400 system is a plus
• Good communication skills.
• Positive attitude

A DAY IN THE LIFE OF A SALES TICKET ADMIN

As a Sales Ticket Admin for our impressive and unique sand/gravel operation, you are the face of our business when customers and third-party-truckers arrive to pick up our products. You serve as a backup for the main Sales Ticket Admin when they're unavailable, but otherwise you work hand-in-hand with the main Sales Ticket Admin to process sales for the Sand & Gravel division. Customers' impression of our business lies in your hands communicating with them on the phone and the truckers they send in to pick up the product. That said, you make sure when truckers arrive for pickup that you obtain the correct info needed to make sure each sale is processed smoothly. You are keeping various reports in Excel up to date and distributing them to sales and managers to keep them informed. When pricing for products, jobs, or customers need changed you make the changes (and monitor that pricing is correct, notifying managers/sales if they don't appear to be correct). You work closely with the Production Manager and Division Manager to keep sales processing smoothly day-to-day. You also assist with other Sand & Gravel admin staff to assist and support various admin duties.

Most of your time is spent cutting sales tickets and working with customers and the sales system, but when you're not there's plenty of opportunity to make sure your area in the truck scale house is clean and tickets are filed and organized. You are all about listening to your Division Manager and Operations Manager and helping in any way you can.

Visit www.rwsidley.com for more information about your future home at R.W. Sidley. Other options for applying include sending a resume to: R. W. Sidley, Inc., Human Resource Department, Attention: Recruiter, P. O. Box 150, Painesville, Ohio 44077. You can also email your resume to dbutch@rwsidley.com or fax it to 440-354-2196