About Bedrock:

Bedrock is a full-service real estate firm specializing in innovative city-building strategies, reaching far beyond the boundaries of bricks and mortar. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $5.6 billion to acquiring and developing more than 100 properties in Detroit and Cleveland, including landmark developments at the Hudson’s Site, the Book Tower restoration, City Modern and the May Company Building. Bedrock’s portfolio totals more than 22 million square feet of office, retail and residential space within new construction and adaptive reuse projects.

For more information on Bedrock’s projects, visit bedrockdetroit.com or engage with us on Facebook, Instagram, Twitter and LinkedIn.

Job Summary

The Sr. Analyst of Financial Applications reports directly to the Director of Financial Applications and performs technology business analyst responsibilities for a commercial real estate owner/operator. The Sr. Analyst of Financial Applications gathers and documents business requirements, including technical specifications, frequent issues/resolutions for helpdesk to assist with, performing 2nd level application support, escalating issues to software vendors when needed, and participating in application enhancement/rollout projects for financial applications.

Application support includes but is not limited to Yardi Voyager, Yardi PayScan, Yardi ABF/Forecast Manager, Concur, and Argus. They will participate in and contribute to the support, project management, strategy, product roadmaps, documentation and training for all applications supporting the processes of Property and Management Accounting and Financial Planning and Analytics. They will work closely with other application teams to ensure that all company applications and projects are coordinated to best meet company goals.

Responsibilities

• Respond to daily user requests/issues/assignments and document progress and resolution within the company ticketing and project management system, working closely with the IT Helpdesk
• Administer the user set up and system configuration for financial applications, including accounts payable workflows, user roles/profiles
• Provide thorough, regular status updates to the leader regarding workload, project status, priorities, and issues/roadblocks needing resolution or escalation
• Perform business and technical requirements analysis and design work, creating appropriate documentation for use in estimating and specifying project work and timelines
• Act as a liaison with application vendors on security functions, technical system configurations, change management, upgrades, up-time, planned outages, and any issues that arise, and performing daily reviews and resolution of support requests
• Review, create and update documentation in shared knowledge base, and assist in the development of training materials and presentations
• Collaborate with others in the project lifecycle using standard tools for creating and tracking requirements, managing projects, development and working with business and outside users
• Support various users with divergent needs and skill levels while providing exceptional customer service in person, via remote assist, via phone and email as appropriate
• Translate user needs into viable solutions; work independently and as part of a team or collaboratively, to make necessary decisions and respond to emergency situations effectively
• Design, test and implement changes to a system and/or systems, ensure software works properly after maintenance and testing
• Other duties as assigned

Requirements

• Bachelor’s degree in computer science, business, or a related field or equivalent work experience
• Approximately 3 years of experience working in the commercial real-estate industry, with familiarity with vertically integrated development, construction, and property management processes
• Approximately 5 years in Information Systems or a related field with significant work in accounting, budgeting/forecasting, and financial real estate applications support systems
• Experience participating on technical teams in the architecture, development and integration planning and execution of applications
• Experience working with business partners gathering and documenting business requirements to create technical specifications, plans and business cases for projects
• Strong analytical and problem-solving skills to diagnose, evaluate and resolve complex issues, or, when appropriate, escalate or route them to appropriate teams or external vendors
• Possess a deep functional and technical understanding of Yardi Voyager, Yardi PayScan, Yardi ABF/Forecast Manager, Concur, and Argus and processes associated with these applications
• Ability to think conceptually to ensure all parts of an application function together, and as intended, using problem-solving skills to address and resolve issues
• Good written and verbal communication and prioritization skills; customer-service oriented; ability to multitask multiple projects simultaneously; and have the ability to work independently seek assistance when needed

Who We Are

Detroit-based Bedrock is a full-service real estate firm specializing in acquiring, developing, leasing, financing and managing commercial and residential buildings. Since its founding in 2011, Bedrock and its affiliates have invested and committed more than $5.6 billion to acquiring and developing more than 100 properties, including new construction of ground-up developments in downtown Detroit and Cleveland totaling more than 18 million square feet.

Bedrock’s real estate portfolio consists of more than 200 office tenants and more than 120 retailers and restaurants in Detroit’s technology-centric downtown including Microsoft, Rocket Mortgage, LinkedIn, StockX, Ally Bank’s national headquarters, Fifth Third Bank’s regional headquarters, WeWork, Madewell, Under Armour, Shake Shack and countless others.

Bedrock is currently developing four transformational projects, including the Hudson’s Site, Monroe Blocks, Book Tower renovation and One Campus Martius expansion. Bedrock is also undertaking construction of City Modern, a community development in Detroit’s Brush Park neighborhood. Partnering with Detroit-based Shinola, Bedrock developed the world’s first Shinola Hotel on Woodward Avenue, which opened in early 2019.

Bedrock is dedicated to creating jobs for Detroiters and investing in job training. Over the last year, the company has invested in both the Randolph Career Technical Center and the Breithaupt Career and Technical Center to build a pipeline of talent for Detroit’s growing economy.

Creating unique experiences through real estate is Bedrock’s mission. To make this a reality, Bedrock and its affiliates continuously invest in significant public art installations and placemaking initiatives throughout the city.

Disclaimer

This is an outline of the primary responsibilities of this position. As with everything in life, things change. The tasks and responsibilities can be changed, added to, removed, amended, deleted and modified at any time by the leadership group.

We are proud equal opportunity employers and committed to providing an inclusive environment based on mutual respect for all candidates and team members. Employment decisions, including hiring decisions, are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law.