Do you enjoy a high level of collaboration with stakeholders, cross functional technical team, and internal team members to create business solutions that help improve access to affordable healthcare?

As a Senior Business Systems Analyst (BSA), you will be responsible for providing systems analysis support for technology-enabled solutions serving internal business units and work closely with business leaders and users, subject matter experts, project managers and IT professionals. You will elicit requirements and provide clear, concise documentation, analyze systems, interfaces, data, troubleshoot and provide root cause analysis, and contribute to systems-related business process design and improvement.

Priority will be given to candidates residing within the San Francisco Bay Area or California.

WHAT YOU WILL DO

• Collaborate with business partners, project managers, all levels of management, technical staff, architects and vendors to analyze business requirements/needs and create clear and concise functional specifications
• Actively lead and participate in requirements gathering and apply a combination of business and technical knowledge to solve business problems with cost-effective technical solutions, counseling the business as to the art of the possibility for technical solutions
• Propose and design practical methods of process standardization, automation and incremental changes to drive efficiencies
• Use creative problem-solving skills to remove barriers and effective communication skills to keep all parties informed of status
• Become Subject Matter Expert (over time) in MediCal/Medicare software applications and interfaces
• Mentor and train junior team members
• Work with end-users to facilitate User Acceptance Testing for major project deliverables and smaller process improvements
• Develop and recommend operational processes and /or process improvements
• Outline comprehensive action plans to implement said process improvements
• Act as an advocate for business users across the organization and support the business’ backlog prioritization

WHAT YOU WILL BRING

• A degree from a four-year college (e. g., BS) or equivalent work experience
• 6+ years of experience as a Business Systems Analyst, Systems Analyst, Technical Analyst or comparable position in a healthcare environment
• 2 - 4 years’ experience with relational databases and writing SQL queries
• Familiarity in managing requirements and test suites (Azure DevOps preferred)
• Familiarity with HIPAA healthcare EDI transactions and file formats preferred
• Excellent understanding of all phases of SDLC, with Agile experience a strong plus
• Strong understanding and experience eliciting and documenting requirements at all levels (business, functional, non-functional)
• Lead productive meetings, deliver professional oral and written presentations
• Ability to produce accurate and precise work, detect discrepancies and resolve discrepancies all while meeting deadlines

ABOUT SFHP:

Established in 1994, San Francisco Health Plan (SFHP) is an award winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco county. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 170,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services. SFHP was designed by and for the residents it serves, and takes great pride in its ability to accommodate a diverse population that includes young adults, seniors, and people with disabilities.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.