Senior Counsel, Product Job at Airbnb

Airbnb San Francisco, CA 94103

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Community You Will Join:

This product counsel will primarily support Airbnb business teams responsible for designing, developing, and maintaining frontend (user-facing) and backend (infrastructure & operations) functionality and processes for our Trust and Safety organization. The ideal candidate will have experience product counseling in the technology space, interest in developing new areas of legal expertise, an ability to work both independently and cross-functionally, and a willingness to flex their skillset across projects and coverage areas as needed. Experience counseling products supported by machine learning and artificial intelligence is strongly preferred. The role requires a growth-oriented individual who is interested in global regulatory and emerging issues, with a particular focus on AI, privacy, data use, consumer protection, competition, and anti-discrimination laws.

The Difference You Will Make:

As the Senior Counsel, Product of the Airbnb legal team you will be responsible for supporting and providing advice and guidance to the product, operations, design, and engineering teams on Airbnb's business. You must have excellent judgment in balancing legal risks with business strategy and a proven ability to learn new areas of law and function independently in a demanding fast-paced environment. We're looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility, patience, and poise. Previous product counsel experience is a plus. Your role will require a high degree of self-sufficiency, organizational skills, proactivity and an ability to enjoy a quick-paced and busy environment. You will operate as part of a supportive, fun and friendly team.

A Typical Day:

  • Advise operations, product, design, and engineering teams throughout the product development lifecycle on a broad range of compliance issues for cutting edge and first impression legal issues, primarily pertaining to trust and safety products and processes, including machine learning and AI features.
  • Provide pragmatic day to day and strategic advice to minimize legal risks while advancing business interests and ensuring an excellent customer experience.
  • Draft clear and concise disclosures, disclaimers, FAQs, terms of use, policies, and implement related processes.
  • Manage outside counsel on complex research issues with an eye toward driving business goals while effectively managing time and cost.
  • Coordinate with Airbnb's IP & Marketing team to ensure that communications and advertising comply with relevant legal and regulatory standards.
  • Collaborate effectively with counterparts supporting other business units and international counsel to ensure consistency across the product team and provide globally-aligned legal advice.
  • Stay up-to-date and keep the team advised on laws and regulations dealing with privacy, online/mobile advertising, and consumer protection in order to better support product counseling and commercial transactions.
  • Work closely with US and global product legal counterparts to understand the product, engineering, design, and operational implications across our contracts, commitments, and platform.

Your Expertise:

  • JD and 9-12 years of relevant experience in law firms, governmental agencies, and/or in-house legal departments.
  • 3-5 years in-house experience at a multinational, consumer-facing technology company in a product counseling capacity, including machine learning counseling, is strongly preferred.
  • Knowledge of and experience applying regulations and industry guidelines (e.g. consumer protection law, CDA 230, DMCA, E-Commerce Directive, GDPR, CCPA, CPRA, CAN-SPAM, employee misclassification, and other regulations related to internet platforms).
  • Barred in a US state, preferably CA, or eligible to register as California Registered In-House Counsel.

Capabilities:

  • Pragmatic and self motivated team player who has a flexible and proactive mindset. Someone with a proven ability to work both collaboratively and autonomously, who thrives in fast-paced, dynamic environments, and is comfortable with change, ambiguity, and risk.
  • Rigorous analytical skills with the ability to condense complex legal advice into clear and succinct oral and written advice. Someone who is intellectually curious and is comfortable challenging the advice and opinions of others, and being challenged themselves.
  • Comfort with making decisive risk-based decisions, often urgently and independently. Someone who is curious, resourceful, and a self-starter.
  • Demonstrated ability to inspire trust, forge relationships quickly, and earn the confidence and cooperation of business partners. Someone who works highly effectively with senior business and legal partners to execute on business objectives and find creative solutions to difficult problems, often under time pressure.
  • A solid working knowledge of the Airbnb platform, evolving product lines, and competitive landscape. A passion for our business with a strong knowledge and keen interest in travel.
  • Empathetic with strong ethical judgment. Someone who identifies strongly with Airbnb's core values and whose approach to work embodies those values.

How We'll Take Care of You:

Our job titles may span more than one career level. The starting base pay for this role is between $195,000 and $245,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.

Your Location:

This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at: reasonableaccommodations@airbnb.com.




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