Position: Senior Network Engineer
Department: Field Engineering

Summary
We are actively seeking an experienced Senior Network Engineer to join our exceptionally talented Field Engineering team. This position is based out of our Urbandale, IA office and reports to the Field Engineering Manager. This role interfaces directly with, and serves as a technical consultant to, the IP Pathways client base thus excellent soft skills in addition to advanced technical skills are required. IP Pathways Network Engineers are salaried, full-time employees and are offered both a convenient and flexible work schedule as well as an excellent work-life balance.

Responsibilities
Duties and responsibilities include, but are not limited to, the following:

• Provide advanced network engineering expertise to the IP Pathways client base in order to implement, upgrade and support enterprise-level data, storage and VoIP networks
• Install, configure and support a wide variety of specialized network infrastructures including, but not limited to, routers, switches, firewalls, wireless solutions, load balancers, and servers
• Perform troubleshooting and analysis of complex network issues in an effort to identify root cause and provide recommendation for remediation in a clear, organized and timely manner
• Create and maintain highly-detailed network documentation including network diagrams and architectural assessments for support, audit, compliance and disaster recovery purposes
• Establish and maintain a superior level of communication with the project team ensuring constant awareness of project and ticket statuses as well as potential project impediments/risks

Requirements
Requirements include, but are not limited to, the following:

• Expert level knowledge of Cisco routers, switches and firewalls
• Experience with routers, switches and firewalls from other manufacturers is a plus
• Experience with Wi-Fi technologies (802.11) using Cisco and/or Aruba controllers and APs
• Experience with load balancing and application acceleration technologies
• Experience with dynamic routing protocols including BGP, EIGRP, OSPF and RIP
• Experience with VPN protocols including IPSec, SSL and TLS
• Experience with NAC protocols including RADIUS, TACACS+ and EAP
• Experience with storage protocols including FC, FCoE, iSCSI and NFS
• Experience with VoIP protocols including SIP, H.323, H.248 and RTP is a plus
• Experience with packet-level capture and traffic analysis tools such as Wireshark and/or tcpdump
• Experience designing and configuring QoS is a plus
• Ability to articulately communicate (both written and verbal) to all levels of client staff including at the executive level
• Proficiency with MS Office products including Word, Excel, PowerPoint, Outlook and Visio
• Ability and willingness to achieve and maintain relevant certifications and accreditations
• Ability and willingness to remain current with related industry standards and trends
• Ability and willingness to work a flexible schedule to perform implementation and support activities
• Ability and willingness to rack routers, switches, firewalls and other data center equipment
• Assist with training staff and participate in new employee orientation and onboarding
• Participate in rotating on-call schedule

Qualifications

• Bachelor’s degree in related field and work experience
• Minimum of 5 years’ experience installing and supporting data, storage and VoIP networks
• Current CCNP certification is preferred, valid CCNA certification is highly desired

About IP Pathways:

As a cloud provider, IP Pathways provides information technology and cloud solutions to customers of all sizes in the Midwest and across the nation. We have offices in Urbandale, IA; Omaha, NE; Kansas City, MO; and Columbus, OH. We design, implement, monitor, support and manage regional, private and hybrid cloud solutions. Here are just some of some of the great reasons to work at IP Pathways:

• Lucrative healthcare benefits and 401k with company match.
• Work/life balance. IP Pathways believes in enabling families to be families. We proudly offer flexible and accommodating work schedules to meet your family’s needs and obligations.

• Quarterly team outings. Join us for a BBQ crawl, a friendly game of laser tag or paintball, maybe enjoy a couple frames of bowling, or try your luck in the arcade, no tokens needed! The venue always changes.

Next Steps:

If this position sounds like the challenge you have been looking for and if you’d like to join the IP Pathways culture of being the industries finest and most technically skilled individuals who will DO WHATEVER IT TAKES FOR THE CUSTOMER, please send us your resume. Be sure to tell us why you think you’d be a great fit for the role and IP Pathways.

Compensation and Benefits:
Compensation is based on experience and incentives exist which reward over-achievement. A full package of benefits including health, vision, life and retirement plan including matching contributions.

Sponsorship / Relocation:

Applicants must be currently authorized to work in the United States on a full-time basis. We are not offering sponsorship to applicants for employment visa status. We are not offering relocation reimbursement for this position.